Food Safety Inspections and Awards

Food Safety Awards

On 1st January 2006 new legislation came in to force to control the standards of food safety and hygiene in premises preparing or selling food for public consumption.

Great Yarmouth Borough Council’s new food safety star rating scheme reflects this change in law and will replace the existing food safety award of excellence scheme.

As of 1st January 2006 any premises receiving a food hygiene inspection will be given a star rating to illustrate the company’s compliance with food safety legislation. All star ratings will be displayed on the Councils Website. The premises may also display their star rating by use of a window sticker and/or certificate provided by the Council.

The newsletter below explains the new rating system.

Food Safety Matters (248Kb)

Correction Please Note: An error has been made in the production of food safety matters. On the first page the item about cleaning should read: cleaning agents must not be stored in areas where food is handled.

Great Yarmouth Borough Council apologises for any confusion this article may have caused.

Premises with a Star Rating

The information on this site has been gathered by officers from Environmental Health in the course of their inspections. Inspections are carried out in accordance with Food Safety Legislation, and the Food Standards Agency Code of Practice.

This website is updated monthly but food premises may only be inspected once in every 6-36 months as specified in the Food Standards Agency Code of Practice.

The score given to food premises on the site has been based on the latest inspection carried out by the Council and as such it represents the situation as found by the Officers on the day of that inspection. Therefore the score may not be representative of the overall, long term food hygiene standards of the premises and should not be relied on as a guide to food safety.

All entries made on the site are checked for accuracy, we make every effort to maintain the accuracy of the information provided. However, the Council gives no warranty as to the accuracy of the information on this website and accepts no liability for any loss, damage or inconvenience caused as a reliance of such information.

To find out the star rating of local food establisments please download the star award scheme- (2659Kb)7

Some premises are considered so low risk due to the nature of what they produce or sell that they will not be inspected by us. Instead we contact these premises on a regular basis to check that our details about them are correct and to monitor what they are doing. Those premises will receive a certificate to say they fall outside of the star rating scheme, we will also post their details on this site.

low_risk- (257Kb)4

Environmental Health Officers at Great Yarmouth Borough Council protect the public from the risk of buying contaminated food by regularly visiting and inspecting over 1,700 food businesses in the Borough, ranging from take away vans to large supermarkets.

If we find any business that falls short of the required standard we will set out in writing what needs to be done. We will then make sure the appropriate steps are taken.

Complaints

We always investigate valid complaints. If you as a customer find a business is falling below the appropriate standard, we want to know about it.

Please tell us so we can follow it up on your behalf. Call the Environmental Health hotline on 01493 846478.

Food Complaints

What do you do if you find an unexpected ingredient in some food you have bought? A piece of glass, a piece of plastic, mould, or maybe you think the food you have bought has made you ill?

If you want us to investigate the matter you need to bring us the food, the foreign object and any packaging and receipt you have to the Environmental Health reception at Maltings House as soon as possible. If you can't get to us straight away or the offices are closed, please freeze the food and bring it as soon as you can. If you have difficulty in getting to our offices an officer will come and collect it from you during office hours. In this case and for any further advice please phone the Environmental Health hotline on 01493 846478

Random Checks

We arrange random sampling of food and drinks for analysis by the Public Analyst. We also check the use by and sell by dates on food labelling to make sure regulations are being complied with.

Food Safety Training Courses

Great Yarmouth Borough Council run both Level 2 and Refresher Courses during the course of the year. Forthcoming dates are:-