Great Yarmouth Borough Council

A guide to your council and services
Home | Environment | Emergency Planning | Flooding - General Advice 
Flooding - General Advice


Your Council - People and Contacts | Performance and Plans - Policies and Strategies | News and Press Releases | Job Vacancies | Business | Community | Council Tax, Benefits and Business Rates | Planning and Development | Environment | Heritage, Arts and Culture | Housing | Leisure and Sport | Roads and Transport | Tourism |
Access Advice for Disabled People | Agenda 21 | Coastal & Flood Defence | Emergency Planning | Energy | Environment Protection | Environmental Health Licensing | Food Safety | Grounds Maintenance | Health & Safety | Licensing Service | Smoke Free Workplaces | Parks and Open Spaces Strategy | Pest Control | Public Toilets | Recycling & Waste | SHARP Initiative | St. George's Park Management Plan |

Bird Flu (Avian Influenza) | Flooding - General Advice | High Tides - General Advice | Sandbags - General Advice | Severe Gales |


Flooding of your home will be devastating for you and your family.

Whilst tidal and river flooding may be predicted, enabling the authorities some time to reduce the effects to property, flash flooding resulting from heavy rain always has the potential to cause extreme hardship.

It is easy to recommend being prepared, but flash flooding occurs so randomly and quickly that considering its likely effect soon disappears against all the other “life problems” we face. We all have a fear of fire and the Fire Service continually advises householders to install smoke detectors, test them and have an evacuation plan – but how many of us do?

With more and more households now experiencing flooding from heavy rain, be prepared. Quite often gardens disappear beneath rain from “cloud bursts”, but when water enters our houses there is little that can be done without a little forethought.

Firstly, and vitally, ensure you have proper building and contents insurance – it will not stop the event but you should get quick, professional help when you need it. Keep your documents, insurer’s telephone number and a camera to record events, always available.

Your home will have obvious places where water can enter – doors and airbricks are obvious – how can you stop the water?

(Some people have sandbags, but they only last a short time when filled, especially if they are not stored in dry conditions – do not rely on them. Best to store bags empty and fill them from “bagged sand” if they are needed.)

One metre (three feet) high flood boards can be easily installed to protect doorways. Back them up with cloth/material if they begin to leak. Air bricks – cover them as best you can – a wood patch behind bricks – the tighter the better.

If you live in a terrace all properties need to protect themselves, otherwise water will enter one house and pass along under the floor.

Stuff material down into the toilet pan – it is the lowest drain inside – but remember you need to get it out afterwards – old clothing is fine.

If the flood water is more than a few inches deep, it is really difficult to control it since the mains drain system becomes overloaded and sewers will surcharge from gullies and manhole covers adding to the problems.

It is likely, with water inside a house, both electricity and gas supplies will be affected. If in doubt, always turn off your gas and electricity. Call your supplier for advice before turning them on again. Mains water is normally safe but run the cold tap a while and if in doubt contact your water company or drink only bottled water.

Personal hygiene is essential – keep hands away from your face whilst cleaning or handling items affected by flood water and wash your hands frequently in running water using soap and a nail brush.

Wash all cuts and grazes and cover with a waterproof plaster.

Wear protective waterproof gloves, sturdy footwear and protective clothing – you may want to use a face mask when handling debris.

Caution - do not enter deep standing water without extreme care – standing water can hide missing manhole covers, sharp objects, glass and nails.

If you cannot remain in your home, and you feel unable to arrange accommodation with friends and family, call the local council and explain your problems - the earlier the better, because there may be many people wanting help. In an extreme emergency the Council will likely open a Reception or Rest Centre, where there will be people to help, as well as somewhere to get warm, rest and get some food – Police and Fire Officers will be able to advise you.

If you have no insurance and need help – make contact with your landlord, the Council or Citizens’ Advice Bureau (CAB).

If you want some detailed information about flood protection or what to do after a flood, you can contact the Environment Agency Floodline:www.environment-agency.gov.uk/floodline.
Direct telephone line 0845 988 1188.

Alternatively your insurer may have information.

Or The Flood Protection Association:http://www.floodprotectionassoc.co.uk, Tel: 01773 881067.

Or The National Flood Forum (NFF):www.floodforum.org.uk, Tel: 01299 403055.

Or The British Damage Management Association (BDMA):www.bdma.org.uk, Tel: 0700 843236.

Or CIRIA: www.ciria.org/flooding, Tel: 0207 2228891.

Find out more...



^ Back to top

Graphical Version | Printer Friendly | Change Contrast | Large Text Version | Accessibility Guide | Skip to Content

Home | Disclaimer | Contact Us | Index | Site Map

Search Yarmouth

Great Yarmouth Borough Council © Copyright 2004 - Disclaimer and Privacy Policy