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Welfare Rights Advice


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We have been providing advice on Welfare benefits for 15 years. It does not matter whether you simply need to know whether you are receiving all the benefits you are entitled to, or are unhappy with a decision you have received, we can help.

We can help on all benefits, including:

Income Maximisation & Tribunal Representation

The rules on benefits are often complicated and confusing. We identify people who might be missing out on money they are entitled to. We can help through the whole process of claiming this money from completing claim forms to appealing decisions.

We can help with benefit appeals, including representation at tribunals. This might be advising you on how to present your case, a letter to explain to a tribunal the facts and law about your case or attending with you in person to put your case to the tribunal.

For more information telephone (01493 846179) or email cja@great-yarmouth.gov.uk

How to contact us

Drop-in Sessions take place at our office between 9:00 am and 12:00 midday, Monday, Tuesday, Wednesday and Friday. We aim to see you as soon as possible when you call in, however you may have to wait.

Greyfriars House
Greyfriars Way
Great Yarmouth
Norfolk
NR30 2QE

We offer appointments in the afternoon for homelessness applications, appeal tribunal cases and disability benefit forms.

A home visit can be made where it is not possible for you, or someone on your behalf, to come to us and we cannot advise you on the telephone or email. These visits are limited and you may have to wait longer than if you can come to us.

You can contact us online with any further enquiries by using the form below:

Form - Contact


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