Every week, a caretaker: -

• Checks the basic safety and security of housing communal areas such as lighting, drainage, gully covers, walls, overflows, fire hazards etc. and reports faults to the local housing office;

• Removes all weeds etc. from paved areas, excluding weed chemical treatment,

• Checks and reports communal repairs to the local housing office,

• Checks and monitors the standards of the cleansing and grounds maintenance contractors, reporting service delivery problems to Housing Environmental Services Manager,

• Reports abandoned cars to Norfolk Police for removal through the car clear scheme,

• Calls out emergency services where necessary,

• Reports all fly tipping incidents to the contractor for removal.
  

Each caretaker also cleanses all external communal areas twice a week, normally Monday and Friday.