New Claim

Our Housing and Council Tax Benefit claim form is currently under review, should you wish to make a claim for Housing or Council Tax benefit please contact us by telephone on 01493 846291 or alternatively email us at enquiries@great-yarmouth.gov.uk , Leaving your name, address, and telephone number and a convenient time to contact you.

Great Yarmouth Borough Council
Revenue Services
Greyfriars House
Greyfriars Way
Great Yarmouth
NR30 2QE

Visiting Officer

If you think you may have difficulty in completing and retuning your application our Visiting Officer may be able to call at your home to assist you.  If you would like more information on this service please contact our Customer Services Department for details: 01493 846291

Our opening hours are: 9.00am – 5.00pm Monday to Friday

Please ensure you have provided all the evidence required for us to process your claim.

ORIGINAL DOCUMENTS ACCEPTED AS EVIDENCE

INCOME

• Evidence of earnings:  Wage Slips (we do not accept hand written wage slips)

• If you are paid weekly, we require your last 5 wage slips

• If you are paid fortnightly, we require your last 3 wage slips

• If you are paid monthly, we require your last 2 wage slips

If you do not get wage slips and have no other evidence of your earnings we can give you a form which you can take to your employer to complete.

Evidence of benefits, allowances, tax credits, pension credits and state pension:  

• Current award letters or notices from the Department for Works and Pension, The Pension Service and the Inland Revenue confirming how much you get.

Evidence of Self Employed Earnings

• We need to see up to date accounts you have kept. We can provide you with a form which you can complete to declare your earnings. We may still require sight of your accounts to confirm the information provided.

Evidence of other income

• Last received annual pension slips from works/private pension provider.

• Letter from court confirming Maintenance award.

• Evidence of income you receive where anyone who pays you board and lodgings.

• Evidence of any payments received from a charity.

• Letters awarding student grants or training allowances.

CAPITAL

We need to see evidence of all capital such as:

• Full Bank Statements for all bank/building society accounts or the bank book for each account.

• Certificates for premium bonds.

• National Savings Certificates, ISAs, Tessas, Stocks, Shares and Unit Trusts.

• We need evidence of interest you receive from interest or dividends you get from investments and savings.

• We also need to see evidence relating to capital in your children's name if over £3000.

PLEASE DO NOT Send Original Bank/Building Society Books or Other Capital Certificates through the post. Please produce them at the Customer Services Counter so a copy can be taken by a Council Officer.

Our Housing and Council Tax Benefit claim form is currently under review, should you wish to make a claim for Housing or Council Tax benefit please contact us by telephone on 01493 846291 or alternatively email us at enquiries@great-yarmouth.gov.uk , Leaving your name, address, and telephone number and a convenient time to contact you.