Welfare Rights Advice

We have been providing advice on Welfare benefits for 15 years. It does not matter whether you simply need to know whether you are receiving all the benefits you are entitled to, or are unhappy with a decision you have received, we can help.

We can help on all benefits, including:

Income Support or Pension Credit
Disability Living Allowance (DLA) & Attendance Allowance
Carers Benefits
Jobseekers Allowance
Housing Benefit & Council Tax Benefit
Tax Credits
Incapacity Benefits and ESA
Income Maximisation & Tribunal Representation

The rules on benefits are often complicated and confusing. We identify people who might be missing out on money they are entitled to. We can help through the whole process of claiming this money from completing claim forms to appealing decisions.

We can help with benefit appeals, including representation at tribunals. This might be advising you on how to present your case, a letter to explain to a tribunal the facts and law about your case or attending with you in person to put your case to the tribunal.

For more information telephone 01493 846398 or 846179 or email cja@great-yarmouth.gov.uk

How to contact us

Drop-in Sessions take place at our office between 9am and 12pm, Monday, Wednesday and Friday. This is a first come first seen service with allocated time slots and you may have to wait. At busy times these tend to fill up early, so you may be asked to return another day.

Greyfriars House
Greyfriars Way
Great Yarmouth
Norfolk
NR30 2QE

We offer appointments for appeal tribunal cases and disability benefit forms.

A home visit can be made where it is not possible for you, or someone on your behalf, to come to us and we cannot advise you on the telephone or email. These visits are limited and you may have to wait longer than if you can come to us.

You can contact us online with any further enquiries by using the form above.