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External Communal Procedures

Twice a week, usually on a Monday and a Friday a caretaker: -

  • Checks the basic safety and security of housing communal areas such as lighting, drainage, gully covers, walls, overflows, fire hazards etc. and reports faults to the local housing office;

  • Removes all weeds etc. from paved areas, excluding weed chemical treatment,

  • Checks and reports communal repairs to the local housing office,

  • Checks and monitors the standards of the cleansing and grounds maintenance contractors, reporting service delivery problems to Housing Environmental Services Officer,

  • Reports abandoned cars to Norfolk Police for removal through the car clear scheme,

  • Calls out emergency services where necessary,

  • Litter picks all areas

  • Grit external stairwells and entrances to community centre during hazourdous weather conditions

  • Reports all fly tipping incidents to the contractor for removal.

Each caretaker also cleanses all external communal areas twice a week, normally Monday and Friday.

Please PDF Document click here (538Kb) to view the caretaking cleaning timetable

Contact Us

Tel: 01493 846873

Fax: 01493 846517

Contact via Email

Online Contact Form

Tenancy Services

Greyfriars House,
Greyfriars Way,
Great Yarmouth,
Norfolk,
NR30 2QE

Open: 9am to 5pm, Mon to Fri

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