External Communal Procedures

Each week your Caretaker: -

• Checks the basic safety and security of housing communal areas such as lighting, drainage, gully covers, walls, overflows, fire hazards etc. and reports faults to the local housing office;

• Litter picks all areas including the removal of all weeds etc. from paved areas, excluding weed chemical treatment,

• Checks and monitors the standards of the cleansing and grounds maintenance contractors, reporting any areas that are not maintained to a satisfactory standard to be rectified

• Report abandoned cars to Norfolk Police for removal through the car clear scheme,

• Calls out emergency services where necessary,

• Grit external stairwells entrances to community centres, sheltered housing and some warden control areas during hazardous weather conditions

• Report all fly tipping incidents to the contractor for removal.