Private Landlords and Tenants

Advice on the rights and obligations owed by tenants and landlords is available from the Housing Options Service on 01493 846476 or 01493 846398. Alternatively you can attend a drop-in session at Greyfriars House between 9:00 am and 12:00 midday on Monday, Tuesday, Wednesday or Friday.

This is a first come first seen service with allocated time slots and you may have to wait. At busy times these tend to fill up early, so you may be asked to return another day. This includes advice on the rights and obligations owed by tenants and landlords.

The Housing Options Service also has powers to prevent unlawful action being taken concerning the following:

• Provision of landlord and agent’s details and address for contact, within the tenancy agreement.

• Provision of rent books

• Unlawful notices of eviction

• Harassment.

• Unlawful eviction

• Disconnecting amenities i.e. gas, electric or water

• Partial eviction from part of premises

• Interference by unauthorised works not agreed between the landlord and the tenant.

• validity of tenancy agreement

• disrepair

• the wrong time period given on a notice to quit.

• unlawful eviction

• disconnecting amenities i.e. gas, electric or water

• partial eviction from part of premises

• interference by unauthorised works not agreed between parties

If you wish to contact us online, you can do so by completing the form above: