General Enquiries:
Great Yarmouth Borough Council
Town Hall
Hall Plain
Great Yarmouth.
NR30 2QF.

Tel:
01493 856100

E-mail:
enquiries@great-yarmouth.gov.uk

You can pay your bill by the following methods—

• Direct Debit
  
• Online Payments
  
• By Phone
  
• In Person
  
• By Pay Point
  
• By Post Office
  
• By Post
  
  

Payment can be made by any of the following methods:

Direct Debit via your bank or building society

Direct Debit is Great Yarmouth Borough Council's preferred method of payment. Direct Debit is an automated method of paying your bills. We will arrange for your bank or building society to transfer your payments directly to us

Why change to Direct Debit?

• No queuing
• No stamps to find
• No cash to lose
• No missed payments
• No cheques to write
• Saves you time
• Choice of payment days (1st or 15th)
• Minimum 14 days notice of changes
• Planned budgeting
• Guaranteed refund by your bank in the unlikely event of error
• Freedom to cancel at any time

The Direct Debit Guarantee:

The Guarantee is offered by all banks and building societies that take part in the Direct Debit scheme. The efficiency and security of the scheme is monitored and protected by your own bank or building society.

If the amounts to be paid or the payment dates change, you will be told of this in advance at least 14 days as agreed.

If an error is made by Great Yarmouth Borough Council, or your bank or building society, you are guaranteed a full and immediate refund from your branch of the amount paid.

You can cancel a Direct Debit at any time by writing to your bank or building society. Please also send a copy of your letter to us.

If you currently pay by any other method and wish to change to Direct Debit, you must complete a  Direct Debit Instruction (58kb) and return it to Great Yarmouth Borough Council's Income Section.

By BACS

Please quote Great Yarmouth Borough Council, sort code 08-90-14, bank account 61188631 and your business rate account number when making payment.

Internet

It’s easy, quick and secure to make an online payment. You need to have a copy of the bill and your payment card details. Payments can be made with most major credit or debit cards.

By phone

Telephone our 24 hour Touch Tone payments line on 01493 846117. Payments can be made by Visa, Mastercard, Visa Delta, Switch and solo.

In person

Payment can be made in person Monday to Friday 9am-5pm to the Cashiers Office at:

Revenue Services
Great Yarmouth Borough Council
Trafalgar House
Hall Plain
Great Yarmouth
Norfolk
NR30 2QG
(This office closes at 3pm on the first Thursday of every month for staff training.)

or Monday to Friday 9am - 4.30 pm at:

Gorleston Council Information Centre
Gorleston Library
Lowestoft Road
Gorleston
Norfolk
NR31 6SG
(This office closes at 2pm on the first Thursday of every month for staff training.)

In person by Pay Point

You can use your payment card to pay at any shop or business displaying the Pay Point symbol.
These points accept cash only and the minimum recommended amount to pay is £5.00.

In person at any Post Office

You can use your payment card to pay at any Post Office.
Cheques should be made payable to ‘Post Office Counters Ltd’.
Please write your account number on the reverse of your cheque.
The minimum recommended amount to pay is £5.00.

By post

Please send your payment to:

Great Yarmouth Borough Council
Revenue Services Department
Trafalgar House
Hall Plain
Great Yarmouth
Norfolk
NR30 2QG

Cheques should be made payable to ‘Great Yarmouth Borough Council’.

Please write your account number on the reverse of your cheque. (Please do not send cash through the post.).