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Accessibility Guide

Site availability
Great Yarmouth Borough Council aims to make its corporate web site, www.great-yarmouth.gov.uk, available 24 hours a day, seven days a week throughout the year, with service disruptions minimised for essential maintenance.

Our availability is monitored by SiteMorse, www.sitemorse.com, a private company which provides statistics based on site tests carried out continuously at fifteen-minute intervals.

Accessibility standards (W3C)
We aim to ensure that our website conforms to level AA of W3C Web Accessibility Initiative (WAI) standards on website accessibility. The World Wide Web Consortium (W3C) develops interoperable technologies (specifications, guidelines, software, and tools) to lead the web to its full potential. For more information, please visit:


In general, our website conforms to WAI double AA rating where HTML is used. Where documents are made available in other formats, conformance has not been achieved.


Ease of use
This site's layout takes into account users who are visually impaired or have difficulties using a mouse, it is fully compatible with popular screen reading software, and can be navigated easily using just a keyboard. If you have any problems finding the information you require try using the keyword search located at the top of the right-hand navigation on every page.

The design of the site has been tested using JAWS for Windows screen reading software version 4.02 by Freedom Scientific

www.freedomscientific.com


Access keys
We have provided a series of keyboard shortcuts intended to help users who have difficulty in using pointing devices such as a mouse. The following information summarises each of the keyboard shortcut commands available to you.

For Microsoft Windows based systems, hold down the Alt key and press the relevant access key and then press the return key:

Access Key

Action

Linked page

0

Go to Accessibility page

Links to this page.

1

Go to Homepage

Great Yarmouth Borough Council homepage

2

Go to What's new?

Page detailing what has recently changed on our website

3

Go to Site map

The site map gives an overview of the structure of this website.

4

Go to the Site index

An A-Z list of all the main pages on our website.

8

Go to Disclaimer

Terms of use (disclaimer) for this website.

9

Go to Contact us

View all contact details for Great Yarmouth Borough Council


If you have any queries or difficulties or if you use this facility and wish to suggest additional access keys, please contact us.


Increasing text size
Some users might find screen text easier to read by increasing the size at which text is displayed. To do this you should simply click on the 'Large Text Version' link at the top of every page.

Changing the colours
Changing the site's background colour can be particularly useful for users who rely on magnification technology as white can produce an uncomfortable glare. It is also possible to change the colour of body text on the site. Both can be achieved by clicking on the 'Change Contrast' link at the top of every page.

Different languages
If you would like information in a different language, contact us and we will do our best to help.