The Council's Legal Services does not deal directly with compensation claims. Claims against the Council are generally passed to the Council's insurers and in any court action the insurers appoint their own solicitors.

To begin a claim for compensation for personal injury or damage to property if you are not employing a solicitor:

Highways and footpath claims
Please contact Norfolk County Council's Highways Dept for this area
Telephone 01493 728606

All other claims
Please write to the Council's Insurance Officer at:
Great Yarmouth Borough Council
Financial Services
Trafalgar House
GREAT YARMOUTH
NR30 2QE
(Telephone number 01493 846212)
with your name, address and details of the incident, including a sketch plan or photograph of the location if appropriate.