Privacy Policy

We respect and protect the privacy of individuals that use the web sites that are operated and owned by us.

This privacy policy only covers the web sites belonging to and operated by us.

Links within this site to other web sites are not covered by this policy, and we cannot accept liability for their content.

Use of personal information provided by the user

The web sites owned and operated by us does not automatically capture or store personal information, other than logging the user's IP address (your IP address is the identification number used by your web hosting company to access the internet - it is not your email address) and session information such as the duration of the visit and the type of browser used. This is recognised by the Web server and is only used for system administration and to provide statistics which help us to check use of the site. This monitoring does not include personally identifiable information.

You may be asked for personal information if you want to take advantage of specific services we offer such as online contact or comment forms. In each case we will only use the personal information you provide to deliver the services you have told us you wish to take part in.

We do not sell trade or rent personal information to third parties.

All data received by us will be given protection, whether in a manual or electronic form in line with the principles of the Data Protection Act 1998. When the data is no longer required or fit for purpose, it will be destroyed or removed from system areas. Access to data supplied will only be used by relevant council staff, who will ensure that surreptitious viewing is prohibited to unauthorised individuals.

Cookies

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server. That server will be able to read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences.

Some customers may find the idea of a website storing information on their computer or mobile device a little intrusive. It is possible to block some or all cookies or even to remove cookies that have already been set; but you need to be aware that you might lose some functions of that website.

To find out how to remove cookies please follow the link to web browser type: Firefox, Google Chrome, and Internet Explorer

The cookies used on www.great-yarmouth.gov.uk are;

Google Analytics

  • __utma – This cookie is used to work out unique visitors. The cookie runs out 2 years after your last visit to the page.
  • __utmb – This cookie is used to track you current session while you are on the website. The cookie expires 30 minutes after you leave the website.
  • __utmc – session cookie
  • __utmv – Persistent cookie
  • __utmz – This cookie is used to find the referrers for your visits to attribute your visit to the correct source. This cookie expires 6 months after your last visit to the website.
  • Location – this is a persistent cookie that stores location based information that is comma separated.
  • JSESSIONID – this is a session based cookie – implemented and tied to CNAME entry (search) on the GYBC domain name used in our a-z search and Google Analytics
  • firmstep2session - A unique identifier given to you for the duration of your site visit. Used to ensure that you and only you are shown information relevant to you. It contains no personally identifiable information,
  • firmstep2server - Used to direct your request to the appropriate server. No personal information is stored.
  • AWSELB - "Amazon Web Services Elastic Load Balancer" - Used to direct your request to the appropriate server. No personal information is contained or used.
  • Planning Applications Search
  • portal – this is a session based cookie – implemented and tied to CNAME entry (planning) on the GYBC domain name
  • LLPG - A session cookie that is cleared when the browser is closed.
  • Car Park Payments
  • ASPNET_SESSIONIDSQRTDCDR - session cookie
  • GYBC Web Forms
  • ASP.NET_SessionID – session cookie
  • GYBC E-Petitions
  • PHPSESSID – session cookie
  • GYBC Homepage
  • UPRN – session cookie

Changes to this privacy policy

We may amend this policy from time to time. If substantial changes are made to the way in which we obtain and use personal information the web site will show prominently an announcement to this effect.

Questions and enquiries

If you have any questions or enquiries about this policy or personal data provided by us via the web site, please contact us using the details on this page.

You can also find further information from the Information Commissioners Office website using the link in the useful links section.