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Due to an internal processing error the BACS automated benefit payments that were due to be paid into bank accounts on Monday 28 July 2008, will not now be paid in until Tuesday 29 July 2008.

Please accept our sincere apologies for any inconvenience this may cause, please be assured that procedures have now been put in place within the authority to ensure that this error will not reoccur in the future.

We recognise that as a result of this, additional bank charges may be incurred; if this does happen as a direct result of the delayed payment, please write to us at the address below and provide a supporting bank statement :-

Revenue Services Department
Great Yarmouth Borough Council
Trafalgar House
Hall Plain
Great Yarmouth
NR30 2QG

Upon receipt of the claim and bank statement we will refund any additional bank charges incurred as a result of delayed payment.

Once again, our apologies for the inconvenience this has caused.
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Great Yarmouth Borough Council administers the Housing Benefit and Council Tax Benefit schemes and tries to ensure that customers receive benefit to which they are entitled as well as investigating potential fraud.

Need more information? Get advice leaflets at www.benefit-leaflets.org

Fast Track Service
You can speed up you claim for housing and council tax benefit by using our new Fast Track service.

Are you entitled to Housing Benefit and Council Tax Benefit?
The information below will help you to assess what benefits are available and how you can go about checking whether you are entitled to a reduction in either your rent payments or council tax.

Are you on a low Income? Do you pay rent or council tax?
If you answer 'yes' to these questions you may be entitled to housing benefit and Council Tax benefit to reduce the amount you pay.

Council Tax discount: Are you entitled to it?
If you are the only adult resident in your home, your Council Tax should be reduced by one quarter. Your bill will confirm if you are receiving a discount.

Are you disabled?
If you are disabled or a disabled person lives with you in your home, you may be entitled to a reduction in your council tax.

See: Disability Reduction

Further information/contact
If you would like more information about the benefits and reductions available, or you would simply like to check out the possibility that you might be entitled to Housing Benefit or Council Tax Benefit, please contact us.

For further information, please follow the links to the right.