Your benefit will usually start from the Monday after we receive your completed claim form.

If you think your benefit should start earlier

You can say so on the form. Please write down:

• The date you think your benefit should start.

• The reason why you did not claim earlier.

• What income you received during this period.

Depending on the reasons or circumstances we can either revise the start date or backdate the claim.

Your benefit can be backdated by up to 6 months from the date that your backdated request is made, if you have a good cause for not claiming earlier.

Some examples of 'good causes' include:

• You were ill and had no one to act on your behalf

• You were unable to manage your own affairs.

You must show 'good cause' throughout this period during which backdating has been requested. Any application for backdated benefit will be considered on its individual merits.

To get a claim form, please contact us.