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You can pay your bill by the following methods:
Payment can be made by any of the following methods:
Direct Debit via Your Bank or Building Society
Direct Debit is Great Yarmouth Borough Council's preferred method of payment. Direct Debit is an automated method of paying your bills. We will arrange for your bank or building society to transfer your payments directly to us.
Why change to Direct Debit?
No queuing No stamps to find No cash to lose No missed payments No cheques to write Saves you time Choice of payment days (1st or 15th Minimum 14 days notice of changes Planned budgeting Guaranteed refund by your bank in the unlikely event of error Freedom to cancel at any time
The Direct Debit Guarantee:
The Guarantee is offered by all banks and building societies that take part in the Direct Debit scheme. The efficiency and security of the scheme is monitored and protected by your own bank or building society.
If the amounts to be paid or the payment dates change, you will be told of this in advance at least 14 days as agreed.
If an error is made by Great Yarmouth Borough Council, or your bank or building society, you are guaranteed a full and immediate refund from your branch of the amount paid.
You can cancel a Direct Debit at any time by writing to your bank or building society. Please also send a copy of your letter to us.
If you currently pay by any other method and wish to change to Direct Debit, you must complete a  Direct Debit Instruction (58kb) and return it to Great Yarmouth Borough Council's Income Section.
By Internet
It’s easy, quick and secure to make an online payment. You need to have a copy of the bill and your payment card details. Payments can be made with most major credit or debit cards.
By Phone
Telephone our 24 hour Touch Tone payments line on 01493 846117. Payments can be made by Visa, MasterCard, Visa Delta, Switch and solo.
In Person
Payment can be made in person Monday to Friday 9am-5pm to the Cashiers Office at:
Great Yarmouth Borough Council
Trafalgar House
Hall Plain
Great Yarmouth
Norfolk
NR30 2QG
(This office closes at 3pm on the first Thursday of every month for staff training.)
Or Monday to Friday 9am - 4.30pm at:
Gorleston Library Cash Office
Gorleston Library
Lowestoft Road
Gorleston
Norfolk
NR31 6SG
(This office closes at 2pm on the first Thursday of every month for staff training.)
In Person by Pay Point
You can use your payment card to pay at any shop or business displaying the Pay Point symbol.
These points accept cash only and the minimum recommended amount to pay is £5.00.
In Person at a post office
You can use your payment card to pay at any Post Office.
Cheques should be made payable to ‘Post Office Counters Ltd’.
Please write your account number on the reverse of your cheque. The minimum recommended amount to pay is £5.00.
By Post
Please send your payment to:
Great Yarmouth Borough Council
Trafalgar House
Hall Plain
Great Yarmouth
Norfolk
NR30 2QG
Cheques should be made payable to ‘Great Yarmouth Borough Council’.
Please write your account number on the reverse of your cheque.
Please do not send cash through the post.
We will send you a receipt if you enclose a pre paid envelope with your cheque.
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