Community safety and anti-social behaviour

We believe that everyone has the right to live the way they want to, provided this does not interfere with or disturb others.

Our Tenancy Services team works with you to tackle serious anti-social behaviour, hate crime and domestic abuse. We do not tolerate anti-social behaviour (ASB) and have set procedures we follow when you report an incident to us. All reports are treated seriously regardless of whether immediate action is taken.

If you are affected by anti-social behaviour, please do not hesitate to contact the Tenancy Services Team:

• complete this short form - only use this form if you are a council tenant; for all other reports of ASB please see our Protecting people and the environment page
• call the Gorleston Housing Office on 01493 846839 or the South Yarmouth Housing Office on 01493 846825
• contact us via email on tenancy@great-yarmouth.gov.uk

If you witness noise nuisance, we may ask you to use The Noise App that can be downloaded from app stores for your phone/mobile device. To use the app, you will be provided with access by a member of the team. The evidence collected will go straight to the Tenancy Services Team to investigate and take actions to support change of behaviour by the perpetrator. 

If you notice environmental crime, you can report this through the Love Clean Streets reporting app or website. For further information please see our Report a street problem page.

We take reports of anti-social behaviour (ASB) very seriously and will identify the most appropriate solutions to your problems. We look to develop an understanding of what triggers the perpetrator's behaviour before considering what appropriate action to take. 

Informal actions:

• mediation offered to resolve neighbour disputes
• joint visits and working with partner agencies
• acceptable behaviour contracts
• community protection warnings

We have a wide range of legal powers and effective tools at our disposal that will be used where other alternatives fail. These include:

• a community protection notice to deal with a problem or nuisance that has a negative effect on your community
• working with the Environmental Services team to issue noise abatement notices to control statutory noise pollution
• ASB injunctions to protect you from an individual who acts in an anti-social or threatening manner
• closure orders where a property and its person(s) cause a continual nuisance
• possession orders pursued, where it is reasonable and proportionate

The Great Yarmouth Community Hub works in collaboration with multi-agency partners including:

• the Police
• Office of the Police and Crime Commissioner (OPCC)
• Department for Work and Pensions (DWP)
• adult social care
• children's services
• NHS health partners including the Norfolk and Waveney Clinical Commissioning Group (CCG)
• primary care networks

The Community Hub, operated by the Borough Council, facilitates the following for residents:

• prevention
• early help
• community support services

For general information about what we do across the borough, including information on the Community Trigger scheme, please see our Community safety page.