Order or Renew a Brown Bin

New and replacement bins

The delivery timeframe for ALL new and replacement bins (including brown bins for the garden waste collection service) is four weeks. We thank you for your patience.

1. This form will enable owners of premises within the Borough to renew or order new garden waste bins for their properties.
  
  Garden waste may not be placed in either grey or green bins, but instead can be recycled in BROWN bins if the premise is subscribed to the service. Items that may be recycled include leaves, twigs, pruning waste, grass cuttings, weeds and plants, cut flowers, plant and hedge trimmings and small branches under 10cm in diameter and 60cm in length, and in addition uncooked vegetable peelings.
  
  Please note:
  - the disposal of soil, turf, compost, sand, stones or ash is not allowed
  - any bin that is too heavy to be safely moved will not be emptied
  - your bin must be clearly labelled with your address to enable us to identify and empty it
  Bins are collected once a fortnight.
  
  For further details on the service, please refer to our website article.
2. 2. What type of order do you wish to make?
    
    I wish to purchase new bins for a property
    
    I wish to renew existing bins at a property
    
    I wish to order additional bins for a property
3. 1. Reference Number
    
    If you do not know your reference number you can search by your post code instead by ticking the box below:
    
    I don't know my reference number
    
    Label
    
    Enter Post-Code:
    
    Matching Addresses:
4. Please be advised that it is not currently possible to order additional bins via this form. Please contact Great Yarmouth Services Limited on 01493 801750.
6. 3. Privacy Notice
    
    Who we are: Great Yarmouth Borough Council (the Council), Town Hall, Hall Plain Great Yarmouth, Norfolk, NR30 2QF, 01493 856100, is the data controller for the purposes of the UK General Data Protection Regulations (UK GDPR) and the Data Protection Act 2018.
    How we use your information: We will use your personal information for the purposes of the provision of the Council's Garden Waste Environmental Service. The lawful processing ground for this information is defined under Article 6(1)(b) of the UK GDPR i.e. i.e. the processing is necessary for the Council to perform a task in relation to the contract we have with you.
    Data Sharing: The data you provide in this form will be shared within Great Yarmouth Borough Council and with GYB Services Ltd. Your information will not be shared with any other organisation unless there is lawful authority to do so.
    Retention: Your information will be kept strictly confidential and will be stored securely by the Council and GYB Services Ltd. We will hold your information for the length of your Garden Waste collection subscription plus 1 year, after which time it will be securely deleted.
    Your rights: You have a number of rights available to you including the right of access, rectify, restrict, object or port your data. To find out more about these rights please see www.great-yarmouth.gov.uk/privacy. You can contact our Data Protection Officer (DPO) at gdpr@great-yarmouth.gov.uk The regulator, the Information Commissioner's Office can be contacted by www.ico.org.uk.

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Order or Renew a Brown Bin

New and replacement bins

Privacy Notice