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Register for social housing

How do you decide if I can join the housing register?

To join our housing register you must meet eligibility and qualification criteria, set out in our Housing allocations policy and scheme.

On 31 July 2025 The Council introduced a new allocation scheme that amended our qualification criteria and Banding system (read the full Housing allocations policy and scheme).

Applications will be placed into one of the following seven bands according to the level of housing need:

  • Emergency
  • Band A
  • Band B
  • Band C
  • Band D
  • Band E
  • Band F

The scheme has also introduced more qualification criteria to ensure that housing is allocated to those in the greatest need and that social housing is allocated fairly. You will no longer qualify if you:

  • do not have a local connection to our Borough or have not lived in the Borough for the last three years
  • have conducted unacceptable behaviour that would deem you to be an unsuitable tenant
  • if you own property in the United Kingdom or overseas
  • you exceed the financial caps in our Housing allocations policy and scheme
Table indicating dwelling size need against annual gross income and asset cap

Dwelling size need

Annual gross income cap

Savings and assets cap

One-bedroom

£26,000

£16,000

Two-bedroom

£32,000

£16,000

Three-bedroom

£40,000

£16,000

Four-bedroom and above

£50,000

£16,000

We have also removed the clause that allowed you to have multiple housing offers. A person on the housing register due to being homeless, will only receive one offer of accommodation, all other applicants will receive two offers.

Last modified on 26 September 2025

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