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• Resident Engagement Strategy

  https://www.great-yarmouth.gov.uk/counciltenants/resident-engagement-strategy

  Provides an overview of resident engagement across GYBC Council housing.

• Annual Complaint and Service Improvement Report 2024-25

  https://www.great-yarmouth.gov.uk/annual-complaint-and-service-improvement-report

  This report provides information on the complaints received about the Council's Housing Assets Service which is responsible for the management and maintenance o...

• Tenant Satisfaction Measures Results for 2024/25

  https://www.great-yarmouth.gov.uk/article/12116/Tenant-Satisfaction-Measures-Results-for-2024-25

  Results of the Tenant Satisfaction Measures survey for 2024/25

• Exclusions

  https://www.great-yarmouth.gov.uk/article/11737/Exclusions

  Compliance status and additional notes for Section 2 criteria of the Housing Ombudsman's Complaint Handling Code.

• Report an issue with a property

  https://www.great-yarmouth.gov.uk/report-an-issue-with-a-property

  This form enables you to report an issue with a property, landlord, lettings agent, or tenant.

• Application for a Licence for a House in Multiple Occupation - Guidance notes

  https://www.great-yarmouth.gov.uk/article/11520/Application-for-a-Licence-for-a-House-in-Multiple-Occupation-Guidance-notes

  Before making an application for a licence for a House in Multiple Occupation (HMO), please ensure that you have read this guidance.

• Selective Licensing Scheme

  https://www.great-yarmouth.gov.uk/article/11085/Selective-Licensing-Scheme

  Great Yarmouth Borough Council are now seeking views on a proposed new Selective Licensing Scheme.

• Amenity Standards for Privately Rented dwellings - Acknowledgements

  https://www.great-yarmouth.gov.uk/housing/amenity-standards/acknowledgements

  Contributions and assistance in the publishing of the amenity standards document.

• Amenity Standards for Privately Rented dwellings - Bibliography

  https://www.great-yarmouth.gov.uk/housing/amenity-standards/bibliography

  References used in the amenity standard documentation

• Amenity Standards for Privately Rented dwellings - Single family dwellings

  https://www.great-yarmouth.gov.uk/housing/amenity-standards/single-family-dwellings

  This section covers all dwellings that are rented out to a single related family. A single-family dwelling is defined as being a dwelling occupied by a person o...

• Amenity Standards for Privately Rented dwellings - Minimum Standards for Short-term and Medium-term Temporary Accommodation

  https://www.great-yarmouth.gov.uk/housing/amenity-standards/minimum-for-short-and-long-term-temporary-accomodation

  The guidance in this section covers accommodation that is provided as means of temporary accommodation for persons without an alternative place of residence.

• Amenity Standards for Privately Rented dwellings - Other facilities

  https://www.great-yarmouth.gov.uk/housing/amenity-standards/other-facilities

  Facilities include gardens, bins and furniture.

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