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• Complaint handling code self-assessment - Accessibility and awareness

  https://www.great-yarmouth.gov.uk/article/8966/Accessibility-and-awareness

  Compliance status and additional notes for Section 3 criteria of the Housing Ombudsman's Complaint Handling Code.

• Tenancy support - Useful information and support

  https://www.great-yarmouth.gov.uk/article/7271/Useful-information-and-support

  Find out about other organisations that can offer support.

• Sheltered accommodation - How do I apply for sheltered housing?

  https://www.great-yarmouth.gov.uk/article/2126/How-do-I-apply-for-sheltered-housing

  If you are over 60 and have a housing need you should contact the Housing Options Team and it will arrange for an assessment of your needs.

• Safety in your home - Introduction

  https://www.great-yarmouth.gov.uk/article/8275/Introduction

  What we do to keep your home safe, plus advice and guidance for you.

• Leaseholders - What are rechargeable repairs?

  https://www.great-yarmouth.gov.uk/rechargeable-repairs

  What are rechargeable repairs?

• Your home

  https://www.great-yarmouth.gov.uk/article/7682/Your-home

  What you need to know about repairs and looking after your home.

• Affordable housing - Who provides affordable housing?

  https://www.great-yarmouth.gov.uk/article/6012/Who-provides-affordable-housing

  Local authorities and registered providers are the usual providers of affordable housing.

• Application to exchange dwellings - guidance notes

  https://www.great-yarmouth.gov.uk/article/13721/Application-to-exchange-dwellings-guidance-notes

  Guidance notes for filling out the home exchange form.

• Repairs service - Who is responsible for what repairs?

  https://www.great-yarmouth.gov.uk/article/8210/Who-is-responsible-for-what-repairs

  Find out who is responsible for the repairs in your home.

• Tenant Satisfaction Measures survey and survey approach

  https://www.great-yarmouth.gov.uk/article/12481/Tenant-Satisfaction-Measures-survey-and-survey-approach

  Information on how the TSM survey was conducted

• Fire Precautions in Dwellings - Flats in Multiple Occupation (FMOs)

  https://www.great-yarmouth.gov.uk/article/10889/Flats-in-Multiple-Occupation-FMOs

  A guide to fire safety precautions that are required for flats in multiple occupation

• Housing fraud - Annual data on housing fraud investigations

  https://www.great-yarmouth.gov.uk/article/7593/Annual-data-on-housing-fraud-investigations

  Each year we publish data on investigations into tenancy fraud.

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