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• Annual Complaint and Service Improvement Report 2023-24

  https://www.great-yarmouth.gov.uk/annual-complaint-and-service-improvement-report

  This report provides information on the complaints received about the Council's Housing Assets Service which is responsible for the management...

• Annual Complaints Report Summary

  https://www.great-yarmouth.gov.uk/article/12455/Annual-Complaints-Report-Summary

  Information on the complaints received about the Council's Housing Assets Service which is responsible for the management and maintenance...

• Self-build and custom housebuilding - How will you use my details?

  https://www.great-yarmouth.gov.uk/article/2921/How-will-you-use-my-details

  By registering, you are agreeing to the information you provide being shared with other departments in Great Yarmouth Borough Council.

• Right to Buy - Introduction

  https://www.great-yarmouth.gov.uk/article/8269/Introduction

  The Right to Buy scheme gives most Council tenants the opportunity to buy their home with a discount off the full market value of the...

• Complaint handling - Annual self-assessment of complaint handling

  https://www.great-yarmouth.gov.uk/article/8977/Annual-self-assessment-of-complaint-handling

  The Council's self-assessment process against the Housing Ombudsman Complaint Handling Code.

• Complaint handling code self-assessment

  https://www.great-yarmouth.gov.uk/article/8934/Complaint-handling-code-self-assessment

  The Council's self-assessment against the Complaint Handling Code from the Housing Ombudsman Service.

• Mutual Exchange - What is House Exchange?

  https://www.great-yarmouth.gov.uk/article/2257/What-is-House-Exchange

  House Exchange connects people with secure tenancies in either Council or registered provider (housing association) properties, to agree...

• Your tenancy agreement

  https://www.great-yarmouth.gov.uk/article/2260/Your-tenancy-agreement

  Your tenancy agreement is a contract between you and the Council. It sets out our responsibilities to you and your rights and obligations...

• Your neighbourhood

  https://www.great-yarmouth.gov.uk/article/7677/Your-neighbourhood

  Information on how the Council responds to reports of anti-social behaviour, maintains estates and supports the tenant voice.

• Anti-social behaviour toolkit

  https://www.great-yarmouth.gov.uk/article/7683/Anti-social-behaviour-toolkit

  Information about anti-social behaviour, what you can do, and how the Council can help.

• Complaint handling

  https://www.great-yarmouth.gov.uk/article/7157/Complaint-handling

  Information about complaints, the Housing Ombudsman Service and the Council's self-assessment process.

• Apply for an immigration inspection - Introduction

  https://www.great-yarmouth.gov.uk/article/8284/Introduction

  ...your application for UK entry clearance, it is necessary for Great Yarmouth Borough Council to have proof of ownership of the property.

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