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Leasehold Management policy

Summary

Great Yarmouth Borough Council (GYBC), as the landlord is committed to meeting its responsibilities to its leaseholders under the terms of their leases and providing them with a cost effective service that meets their expectations.

GYBC Community Housing is committed to:

  • providing an efficient and customer orientated service to all leaseholders, based on quality and value for money.
  • effective communications with all leaseholders.
  • offering the same standards of customer care and performance standards to leaseholders as its tenants

This policy outlines our principles and approach to managing the Leasehold service.

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