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Community outreach

We offer direct support to the members of our community through our Community Marshals, Case Workers and regular Community Partnership Meetings.

Community Marshals

If you receive support from the Great Yarmouth Community Hub, you may also receive support from the Community Marshals.

Community Marshals offer a range of support and guidance, including signposting to partner agencies who can assist those who are vulnerable or experiencing hardship. This may include support with digital form filling or understanding the basics of a smart phone.

Community Marshals regularly visit various community hubs, activities and events in the area, don't be afraid to say hello to the team!  

The Community Marshals also support the Homes For Ukraine Scheme, undertaking home assessments and welfare checks to ensure our Ukrainian guests and hosts are receiving the support available.

If you host an activity that you think would benefit from a visit from the Community Marshal team, please email

Case Workers

We have a range of skilled and trained Case Workers, who are the first point of contact when getting in touch with the Great Yarmouth Community Hub.

Our team of Case Workers are highly trained in the support available to you locally and will ask a collection of questions to understand your situation to determine the best way to offer you support.  They will always try to make sure that you are able to access any services and help which can improve your situation.

We also have a Case Worker based at our MESH Community Drop-in Centre, accessible for anyone who would prefer to get in touch face-to-face.

To receive contact from a Community Hub Case Worker you can ask your existing support workers to make a referral. If you're not currently working with other services, you can call 0808 196 2238 or email

Community partnerships

The Great Yarmouth Community Hub supports two community partnerships that run across the Borough. There is one for Great Yarmouth and the Northern Villages, and one for Gorleston and the Southern Parishes.

The purpose of these meetings is to listen, share new projects and opportunities with local groups, develop ideas and support communities by working directly with those living in the area. This is an innovative way for Great Yarmouth Borough Council, partners and communities to work together to bring ideas to life. The aim is to focus on local priorities and explore what matters to communities.

We focus on the topics which local residents wanted included in the Great Yarmouth Locality Strategy:

  • Health and wellbeing
  • Educational attainment, skills and aspirations
  • Vulnerability and exploitation
  • Loneliness, isolation and social exclusion

Membership may be made up from different organisations dependent on the priorities of the Community Partnership. This means that the membership of each Partnership can vary, but we are open to members joining in at any time. Attendees may include:

  • Councillors representing the Community Partnership area
  • Representatives from Norfolk County Council, such as Children's Services, Adult Social Care, Public Health, Libraries and Communities
  • Representatives from Great Yarmouth Borough Council, such as Housing, Environmental Services, and the Community Hub
  • the police
  • Great Yarmouth and Waveney Integrated Care System
  • Primary Care Network representatives
  • GP surgeries
  • Community health providers
  • Voluntary, Community and Social Enterprise Organisations
  • Local business representatives
  • Representatives from the youth community, including schools, colleges and youth organisations

To be part of these exciting meetings, please get in contact with Dean Wilson, Community Capacity Manager

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