Business rates

Business Rates are the taxes paid on business properties. You can use our My Account form to register a new business or we have a separate registration form if you are not signed up to My Account.

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Can I receive my Business Rates bill by email?

If you sign up to eBilling, your Business Rates bill will be sent to you by email rather than post, with the following benefits:

  • it is easier
  • you will receive your annual bill as soon as it is available
  • if your circumstances change, you will get your amended bill as soon as it is available
  • it saves paper, so is environmentally friendly
  • it will help reduce our costs, which in turn will help protect your community's services
  • it is free to use

If you have received your bill by email, please read our pdf icon Business Rates Explanatory Notes for 2018/19 [40kb].

If you would like to sign up for eBilling please read our pdf icon eBilling Terms and Conditions [113kb] and then sign up to eBilling.

Can I view my Business Rates account online?

Yes you can. You do not have to be a My Account holder to view your Business Rates account with the Council. However, being a My Account holder provides you with a history of your transactions with the Council in one handy location, plus gives you access to services 24/7.

If you want to view your Business Rates account within My Account, you will have to register for My Account and also complete the View bills and benefits (Open Access) registration.

If you do not want to register for My Account, you need to complete our View bills and benefits (Open Access) registration form to enable you to access your accounts with us. When you have completed registration, you can sign into View bills and benefits here.

For full details of the service, see our View my bills, benefits, sundry debts and direct debits (Open Access) page.

How much will I have to pay?

Every business property has a rateable value set by the Valuation Office Agency. The value reflects the annual rent the property would achieve on the open market at a set date.

A revaluation of rateable values was completed last year and the new rateable values applied from 1 April 2017. The revaluation of rateable values reflects changes in the property market since 2008.

Every year the Government sets the multiplier - or the percentage of the rateable value you have to pay in tax. For the financial year commencing 1 April 2018 this is 0.480p for properties with a rateable value of up to £50,999 and 0.493p for properties valued at £51,000 or above.

So, if your property has a rateable value of £10,000 you will pay 10,000 x 0.480p (£4,800) in rates. For a £51,000 property you would pay 51,000 x 0.493p (£25,143).

You can find the rateable value of your business at the Valuation Office Agency (VAO) website.  

You can challenge your Business Rates rateable value for free. You may choose to appoint an agent to carry out this work on your behalf.

If you choose to appoint an agent, you should be aware that there are a number of Business Rates agents operating around the country. Please see the Government's Council Tax and Business Rates scams page for more information.

How can I pay my Business Rates?

You can sign up online to pay your Business Rates by Direct Debit. It is best to do this via My Account through Open Access. However, if you do not have these accounts, you can complete this Direct Debit application/amend payment form.


  • Pay online 
  • Pay by telephone on 01493 846266 or, for our 24-hour automated payment line, telephone 01493 846117
  • Pay by payment card at post offices - contact us for a payment card

You can also pay by standing order.  Our bank details are:

Account name: Great Yarmouth Borough Council General Account
Sort code: 20-99-47
Account number: 13775518
Bank: Barclays Bank plc
Branch: 40-42 Market Place, Great Yarmouth, NR30 1LX

Would you like free debt advice? Visit the Business Debtline website for free advice and resources to help you deal with your business finances and business debts.

Can I reduce what I pay in Business Rates?

You can apply for small business rates relief if:

  • Your property's rateable value is less than £15,000 - this changed from £12,000 on 1 April 2017
  • Your business only uses one property - however you may still be able to get relief if you get a second property.

If you get a second property you can keep getting any existing relief on your main property for 12 months if:

  • None of your other properties have a rateable value above £2,899
  • The total rateable value of all your properties is less than £20,000  

You can pdf icon Apply for Rural Rate relief [135kb] if your business is in a rural area with a population below 3,000 and is the only village shop or post office with a rateable value of up to £8,500 or the only public house or petrol station with a rateable value of up to £12,500.

The Spring 2017 Budget announced further support for ratepayers who had increased bills as a result of the 2017 revaluation.

The Government's new pub relief scheme has been extended for 2018/2019 and entitles qualifying businesses to apply for a reduction of £1,000 off their business rates if they are a pub in England with a rateable value of less than £100,000. Please see pdf icon Business Rates Pub Relief [212kb] for further information. 

The GOV.UK website also has useful information on business rates and business rates reliefs.

What happens if I don't pay my Business Rates?

If you miss a payment or pay late, we will send you a reminder giving you seven days to pay. If you don't pay the reminder on time, you will be sent a cancellation notice. If you pay, then fall behind again, you will be sent a cancellation notice.

A cancellation notice means that you have lost the right to pay your Business Rates in instalments and you will have to pay the full outstanding balance within seven days.

If you cannot pay the balance in full, please contact our Customer Services immediately.

If you fail to pay a cancellation notice, we will issue a summons notice for you to appear in the Magistrates Court. This means you will have to pay any summons costs incurred.

If you don't pay the summons balance in full, the Magistrates Court will issue a Liability Order against you. We will then be able take further recovery which could involve the use of enforcement agents (we use RundlesRossendales bailiffs and Jacobs), a bankruptcy order or even imprisonment to recover the money. If you contact us after you have been summonsed, we may be able to come to an arrangement.

Do you publish any Business Rates data?

Yes. Download the following document for more information:

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