Comments, compliments and complaints

We aim to provide high quality services to anyone who lives, works or visits here. If you are happy with the work we do, or if you want to complain about a service or our response to a request, you can register your comments with us. You might find the following documents useful:

• Corporate Complaints and Compliments Policy (PDF) [207KB] (opens new window)
• Councillors Code of Conduct Complaints Procedure (PDF) [230KB] (opens new window)
• Dealing with Abusive, Persistent or Vexatious Complaints and Complainants Policy (PDF) [269KB] (opens new window)
• Management structure
• Complaints