Comments, compliments and complaints

To submit a comment, compliment or complaint, you can fill in an online form or send us an email at [email protected].

Submit a form

You could also:

• telephone us at 01493 856100
• write to Complaints, Democratic Services, Town Hall, Hall Plain, Great Yarmouth, NR30 2QF
• visit us during office hours at the Town Hall 
• contact your Borough Councillor (opens new window)

How do I make a complaint about a councillor?

All councillors are subject to a code of conduct. If you think your councillor has breached this code, you can submit an online members' code of conduct complaints form

Code of conduct complaint form

The Council's appointed Independent Person, acting together with the Monitoring Officer, will review whether the action requires formal investigation.

What happens if I don't like the Council's response?

You can ask for a review of our response. If you still want to take the matter further, you can contact the Local Government Ombudsman.