Your tenancy
Here you can find out:
- how to manage your tenancy
- how to pay your rent
- what support is available
- what to do when you would like to move
If you would like to request any changes or amendments to your tenancy, please complete our Tenancy amendment request form.
If you would like to provide an emergency contact, please complete the Contact consent form.
You can also use our tenancy contact form if you wish to contact us.
Your tenancy agreement
Your tenancy agreement is a contract between you and the Council. It sets out our responsibilities to you and your rights and obligations as a tenant.
Amend my tenancy
Complete the online tenancy amendment form.
Ending your tenancy
Information on ending your tenancy and moving out of your Council home.
Paying your rent
Payment methods to pay your rent and other frequently asked questions, including your rent account number and former tenant arrears.
Complaint handling
Information about complaints, the Housing Ombudsman Service and the Council's self-assessment process.
Tenancy support
Tenants can find out about the support provided to help sustain tenancies.
Tenant Handbook
Tenant handbook for council tenants providing information and guidance on the services provided to tenants.
Sheltered accommodation
Information on sheltered accommodation for older people in Great Yarmouth Borough, including details of available accommodation, eligibility, how to apply, and support available for older people living in sheltered accommodation.
Contact your local housing office
We have a local housing office where a team of staff are based to deal with any tenancy-related issues including environmental issues such as cleaning, grounds maintenance and caretaking.
Home contents insurance
Details of the Council's Home Contents Insurance cover for council tenants, with information on how to apply for cover, what's covered and how to make a claim under your policy.
Gypsy and traveller site
Great Yarmouth Borough Council owns one traveller site.
Mutual Exchange
Mutual Exchange is a service that secure tenants in social housing can use to find a home that better suits their needs.
Renting a Council garage
We have a number of Council garages available for let across the Borough. Find out how to apply for a council garage, rental costs, what to do if a council garage needs repair and how to end your tenancy agreement.
