Some customers may find the idea of a website storing information on their computer or mobile device a little intrusive. However, the cookies used by Great Yarmouth Borough Council help us provide a better service to customers. The various cookies we use include:
These cookies are essential to the running of the website, such as cookies which provide certain functionality such as accessing our 'My Account' service or paying for an item online.
We use two types of cookie: Persistent cookies which remain on your computer or mobile device for a set period of time and Session cookies which are not stored on your computer, but expire when you close your web browser or end your session. The first-party cookies used on our website are used solely to support the provision of our web service, and no personal information is stored.
Because Great Yarmouth Borough Council works with various external suppliers to provide services such as 'My Account' and payment facilities, first-party cookies include those set on external domains (i.e. other than www.great-yarmouth.gov.uk), including:
- ip.e-paycapita.com (online payments)
- gybc.engageats.co.uk (vacancies)
- great-yarmouth.cmis.uk.com (Great Yarmouth Council's Committee Management Information System)
- www.great-yarmouth.entitledto.co.uk (council tax support calculator)
These are cookies set by other websites whose services we use on www.great-yarmouth.gov.uk. They include functionality such as Google Maps embedded on some pages to show the location of various facilities and Google Translate, used to provide translation services for web pages.
Tracking/User Analysis Cookies
We use third-party software to track how many visitors we receive to our website and how they engage with our website, including Google Analytics to provide website metrics.
It is possible to block either all cookies, or just third-party cookies, but you need to be aware that you may lose certain functionality, particularly if you block essential first-party cookies. For example, if you use our 'My Account' service you must enable cookies to allow the service to operate.
To find out how to remove cookies please follow the relevant link to the web browser of your choice: Firefox, Chrome, Microsoft Edge and Safari. To delete cookies stored on your mobile device or tablet, please refer to your individual device's instructions or search online.
To opt out of being tracked by Google Analytics you can download and install Google Analytics' Opt Out Browser Add-On tool.
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