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Privacy Notice: CCTV use (Greyfriars House)

About us: Great Yarmouth Borough Council ('Council') takes your privacy very seriously and provides the following information in compliance with data protection legislation. The Council is for these purposes what is known as the 'Data Controller'.

Data protection legislation means the UK General Data Protection Regulation (UK GDPR) , the Data Protection Act (DPA) 2018 and all other applicable or amending legislation.

Why we collect your data: We will use your personal date for the purposes of increasing personal safety, reducing incidents of violence and aggressive behaviour and to support the Police in reducing and detecting crime. This may include using recordings as evidence of criminal activity in court prosecutions or investigations. We may also lawfully use your data for the prevention and detection of fraud.

The Council will by way of CCTV record (no audio) personal data during your visit to its Greyfriars Reception and interview booth areas and do so under Article 6(1)(e) GDPR as this is in the public interest or in the exercise of official functions, and under section 163 of the Criminal Justice and Public Order Act 1994 local authorities are given powers to provide closed-circuit television. The Crime and Disorder Act 1998 and Protection of Freedoms Act 2012 also provide our legal basis. This is also in the public interest in reducing crime and increasing safety.

Sharing your data: Your data will be used for specific purpose as set out above although your details may be shared between Council departments and other agencies if there has been an incident or identified training need that put staff or customer safety at risk and where there is a lawful authority to do so.

Your data will be kept strictly confidential. It will be stored in a secure password-protected database. We will delete your data securely and only keep it via encrypted form if required for criminal or internal proceedings.

Retention period / criteria: In normal circumstances your personal data will be kept for 31 days as stated on the Council's Retention Schedule. We will only use your data within the terms of the data protection laws.

At the end of the retention period your personal data will be securely destroyed unless required for criminal or internal proceedings when it will then be deleted 31 days after it is no longer required for those purposes.

Your rights: Under data protection legislation you have the right to request: access to, rectification, erasure, restriction, objection or portability of your personal data. You can find out more about these rights in our Data protection section.

These rights are not absolute, and we will tell you if there is a lawful exception or exemption.

Review: This Privacy Notice will be regularly reviewed, and any updates will also be displayed within the reception and interview booths at the Greyfriars Council building.

Further information: If you want more information you may contact the Council's Data Protection Officer at or telephone the Council on 01493 846325. If you are unhappy with the way your personal information is being handled you can contact the independent Information Commissioner at:

Last modified on 24 January 2023

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