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Data protection


Great Yarmouth Borough Council (the Council) is committed to protecting the rights and privacy of individuals with regard to the processing of personal data.

It is necessary for the Council to process certain information about its Elected Members, Staff, Service Users and other individuals it has dealings with for various purposes to provide services or to comply with legal obligations to public bodies and government.

Such processing will be conducted fairly and lawfully in accordance with the Data Protection Act 2018 (GDPR). If you have a query regarding the accuracy of your personal data then your query will be dealt with fairly and impartially.

The Council has adopted a Data protection policy that applies to all staff and elected members of the Council. 

You can read the Council's Privacy Notices regarding the lawfulness of processing.

The Council as a Public Body has appointed a Data Protection Officer. The contact details are:

Data Protection Officer
Great Yarmouth Borough Council
Democratic Services
Town Hall, Hall Plain
Great Yarmouth
Norfolk, NR30 2QF
Telephone: 01493 846325

Any breach of the Data Protection Act or the Council's General Data Protection Policy is considered to be an offence and in that event, Great Yarmouth Borough Council's disciplinary procedures will apply.

As a matter of good practice, other agencies and individuals working with the Council, and who have access to personal information, will be expected to have read the Council's General Data Protection Policy and will sign a contract agreeing to abide by the policy.

What counts as personal data?

Any data which can be used to identify a living individual. We collect it to provide you with certain services, or for legal purposes like Council Tax or electoral registration. We do not pass on your details unless there is a legal requirement to do so.

Can I see what data you hold about me?

Yes - and you have the right to correct any inaccurate data. You should complete our subject access request form (PDF) [53KB] (opens new window) . We normally only grant requests to individuals with appropriate identification.

Please note, our  Information Requests - Charging Policy (PDF) [233KB] (opens new window)  will be used for the basis of any calculations for dealing with subject access requests as defined as a request made under section 45 Chapter 3 part 3 of the Data Protection Act 2018.

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