Management structure

(As at November 2022)

Executive Leadership Team

Chief Executive Officer (Head of Paid Service)

• email: sheila.oxtoby@great-yarmouth.gov.uk
• telephone: 01493 846300

Finance Director (Section 151 Officer)

• email: karen.sly@great-yarmouth.gov.uk
• telephone: 01493 846811
• services: Finance, Audit, Procurement, HRA finance, IMT, Web development

Head of Legal and Governance (Monitoring Officer)

• email: caroline.whatling@norfolk.gov.uk
• services: Legal services, Democratic services

PA to the Chief Executive

• email: suzanne.adderley@great-yarmouth.gov.uk
• telephone: 01493 846301

Major Projects and Development Director

• email: iain.robertson@great-yarmouth.gov.uk
• telephone: 01493 846239
• services: Project management office, Property

Strategic Director

• email: paula.boyce@great-yarmouth.gov.uk
• telephone: 01493 846450
• services: Communities

Strategic Director

• email: kate.blakemore@great-yarmouth.gov.uk
• telephone: 01493 846547

Group Management Team

Housing Director

• email: nicola.turner@great-yarmouth.gov.uk
• telephone: 01493 846516
• services: Empty homes, Housing options, Independent living, Community outreach for older people, Sheltered housing, Community alarms, Safe at home, Disabled facilities grants, Housing adaptations, Housing strategy, Policy and performance

Director of Housing Assets (Interim)

• email: chris.furlong@great-yarmouth.gov.uk
• telephone: 01493 846852
• services: Tenancy services, HRA Income, Housing assets, Service transformation and performance, Strategic housing, Policy and delivery, Gypsy and traveller engagement and site management, Assets

Director of Operational Services

• email: chris.silverwood@great-yarmouth.gov.uk
• services: Great Yarmouth Borough Services Ltd

Director of Planning and Growth

• email: david.glason@great-yarmouth.gov.uk
• telephone: 01493 846643
• services: Major projects, Development control, Building control, Land charges, Community right to bid, Strategic planning, Business engagement

Head of Capital Projects

• vacant
• services: Project management office

Head of Customer Services

• email: miranda.lee@great-yarmouth.gov.uk
• telephone: 01493 846536
• services: Customer services, Parking services, Bereavement services, Crematorium, Cashiers, Reception, Post and scanning, Revenues and benefits, Sundry debtors, Revenue support

Head of Environment and Sustainability

• email: james.wilson@great-yarmouth.gov.uk
• telephone: 01493 846852
• services: Commercial, Anti-social behaviour, Environmental services, Civil contingencies, Environmental protection and enforcement, Port health, Waste and grounds maintenance, Private sector housing standards, Corporate health and safety, Community safety, Elections, Licensing

Head of Health Integration and Communities

• email: kate.price@great-yarmouth.gov.uk
• telephone: 01493 846676
• services: Communities team, Community hub, Hub and spoke roll-out, Pilot of family hub

Head of Inward Investment

• email: simon.best@great-yarmouth.gov.uk
• telephone: 01493 846812
• services: Conservation, Regeneration and funding, Arts and culture, Economic growth and business engagement, Sports and leisure

Head of Marketing and Communications

• email: clare.dyble@great-yarmouth.gov.uk
• telephone: 01493 846120
• services: Communications, Marketing, Print and design, Events, Civic, Porters, Tourism

Head of Organisational Development

• email: sarah.tate@great-yarmouth.gov.uk
• telephone: 01493 846267
• services: Organisational development, Human resources, Payroll

Head of Planning

• email: mark.turner@great-yarmouth.gov.uk
• telephone: 01493 846852
• services: Development management, Strategic planning, Building control, Land charges, Community right to bid, Street naming and numbering, Local land and property gazetteer

Head of Property and Asset Management

• email: jane.beck@great-yarmouth.gov.uk
• telephone: 01493 846418
• services: Property services, Construction services, Markets, HRA, Coastal protection, Footway lighting, Building cleansing