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Stories, reflection and learning from the NTW partnership

COVID-19

The community's response to COVID-19

When COVID-19 came, it proved to be the ultimate test of community resilience. NTW frontline workers, alongside community leaders, mobilised within hours of the looming lockdown.

Using existing relationships and community development expertise, Community Development Workers facilitated the effective set up and running of mutual aid groups to support residents and groups in the borough.

In the first 2-3 weeks of operation the groups achieved several outcomes, supporting over 2,500 people to access Early Help services, to gain direct support within their local community, and practically supporting and guiding over 20 community based self-help groups, enabling them to co-ordinate responses effectively and safely.

Last modified on 26 November 2025