Debt Recovery Guidance for council tax, business rates and sundry debts

The Council's preferred method of payment is direct debit as it is the easiest and cheapest method of collection. However, the Council accepts a wide range of payment types as appropriate to the type and size of the debt. These include credit/debit cards and standing orders.

The Council has tried to make it as easy as possible for customers to pay their bills by offering several convenient options, including:

• payment at the post office (using post office payment card and barcode invoices)
• payment at the bank
• payment over the phone by Council staff during office hours
• payment by our automated telephone service
• payment via our website