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Privacy Notice: CCTV use

About us

Great Yarmouth Borough Council (the Council), Town Hall, Hall Plain Great Yarmouth, Norfolk, NR30 2QF, 01493 856100, is the data controller for the purposes of the UK General Data Protection Regulations (UK GDPR) and the Data Protection Act 2018.

How we will use your data

We will use your personal data for the purposes of increasing personal safety, reducing incidents of violence and aggressive behaviour and to support the Police in reducing and detecting crime. This may include using recordings as evidence of criminal activity in court prosecutions or investigations.  We may also lawfully use your data for the prevention and detection of fraud or to carry out investigations to protect the Health and Safety of staff and visitors as well as to investigate allegations made against staff.

The Council operates CCTV in the following locations:

  • Gorleston Crematorium
  • Novus Centre Office
  • Wherry Way Office
  • Great Yarmouth Services Ltd stores locations

CCTV will record (no audio) personal data during visits to the above locations. The lawful processing ground under the GDPR is Article 6(1)(e) as this is in the public interest or in the exercise of official functions, namely the Health and Safety at Work Act 1974, the Crime and Disorder Act 1998 and Protection of Freedoms Act 2012. Section 163 of the Criminal justice and Public Order Act 1994 also provides local authorities with the powers to use closed-circuit television.  It is also in the public interest to reduce crime and increase safety.

Data Sharing

Your data will be used for specific purpose as set out above although your details may be shared between Council departments and other agencies if there has been an incident that put staff or customer safety at risk, identified training need or  where there is a lawful authority to do so.

Your data will be kept strictly confidential.  It will be stored in a secure password-protected database.  Data is only retained for up to 30 days unless required for criminal or internal proceedings in which case it will be stored on encrypted memory stick.

How long we hold your data

In normal circumstances your personal data will be kept for up to 30 days as stated on the Council's Retention Schedule.  We will only use your data within the terms of the data protection laws.  At the end of the retention period your personal data will be securely destroyed unless required for criminal or internal proceedings where it will then be deleted 31 days after it is no longer required for those purposes.

Your rights

You have a number or rights available to you, including:

  • the potential right to see copies of all the data held about you
  • to ask for it to be corrected or deleted
  • to request the Council to restrict what it does with your data in certain circumstances
  • to object to what the Council may do with your data
  • to data portability

Please note that these rights are not absolute and there are circumstances where they do not apply or the Council may override these rights, however, if this is the case you will be informed of this.

Further information

If you want more information you may contact the Council's Data Protection Officer at [email protected] or telephone the Council on 01493 846100. If you are unhappy with the way your personal information is being handled you can contact the independent Information Commissioner at: https://ico.org.uk/.

Review

This Privacy Notice will be regularly reviewed and any updates will be available on the Council's website or on request from the Novus Centre.

Last modified on 02 December 2025