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Privacy notice: Sanctuary Scheme

About us: Great Yarmouth Borough Council (the Council), Town Hall, Hall Plain Great Yarmouth, Norfolk, NR30 2QF, 01493 856100, is the data controller for the purposes of the UK General Data Protection Regulations (UK GDPR) and the Data Protection Act 2018.

How we will use your data: we will use your data for the purposes completing an initial property survey, carrying out subsequent target hardening work and where requested signposting to a relevant support provider. These actions are carried out under what is known as the Sanctuary Scheme. The lawful processing ground is Article 6(1)(e) of the UK General Data Protection Regulations i.e. the processing is necessary for the Council to carry out a task in the public interest and has a clear basis in law namely the Domestic Abuse Act 2021.

Data Sharing: your personal information will be shared with Norfolk County Council as required by the Domestic Abuse Act 2021. Your name, address and contact details will be shared with Aspect Group Services Ltd, in order for them to carry out the work identified in the property survey. Additionally, your personal information may be shared with your support provider to enable them to assist you further.

How long we hold your data: your information will be kept strictly confidential and will be stored in a secure, password-protected database/spreadsheet on the Council's computer system. Your personal information will be retained for six years following receipt of your Sanctuary Scheme referral by the Council. We will review dates for keeping personal data in the future and if necessary update these privacy notices.

Your rights: you have a number or rights available to you, including the potential right to see copies of all the data held about you, to ask for it to be corrected or deleted, to request the Council to restrict what it does with your data in certain circumstances, to object to what the Council may do with your data, and to data portability. Please note that these rights are not absolute and there are circumstances where they do not apply or the Council may override these rights, however, if this is the case you will be informed of this.

Further information: if you want more information you may contact the Council's Data Protection Officer at or telephone the Council on 01493 846325 and ask to speak to the Data Protection Officer. If you are unhappy with the way your personal information is being handled you can contact the independent Information Commissioner at:

Last modified on 24 March 2023

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