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• Complaint handling - Introduction

  https://www.great-yarmouth.gov.uk/housing-complaint-handling-code

  The Housing Ombudsman Service published a Complaint Handling Code in July 2020 that set out good practice for all landlords. This was updated in April 2022. It ...

• Armed Forces Covenant

  https://www.great-yarmouth.gov.uk/armed-forces-covenant

  The Armed Forces Covenant is a promise from the nation that those who serve or have served in the armed forces, and their families, are treated fairly.

• Great Yarmouth Market Place - What's included with a market place stall

  https://www.great-yarmouth.gov.uk/great-yarmouth-market-place/whats-included

  Details of what is included with a stall in Great Yarmouth's new Market Place

• Business rates - Do you publish any business rates data?

  https://www.great-yarmouth.gov.uk/article/2323/Do-you-publish-any-business-rates-data

  Download documents that detail companies listed for business rates.

• Business rates - How can I pay my business rates?

  https://www.great-yarmouth.gov.uk/howcanipaymybusinessrates

  You can sign up online to pay your business rates by Direct Debit. Alternatively, you can pay online, by telephone, by payment card at Post Offices or by standi...

• 7. Enforcement approach

  https://www.great-yarmouth.gov.uk/article/15512/7-Enforcement-approach

  Licensing authorities are required by regulation under the Gambling Act 2005 to state the principles to be applied by the authority in exercising the functions ...

• Private Sector Housing Assistance Policy - Appendix 1

  https://www.great-yarmouth.gov.uk/private-sector-housing-assistance-policy/appendix1

  Disabled Facilities Grant (DFG) Purpose of assistance To help with the cost of essential adaptations to give an occupant better freedom of movement into and aro...

• Plans and performance

  https://www.great-yarmouth.gov.uk/plans-performance

  This page brings together official documents including our Corporate Plan (The Plan), Annual Action Plan, Asset Management Plan, Medium Term Financial Strategy ...

• Social Landlord Service: HRA Income Policy - 9. Priorities

  https://www.great-yarmouth.gov.uk/article/16842/9-Priorities

  Having access to a good quality home plays a fundamental part in our tenants qualify of life. To achieve this GYBC must have a robust approach to income managem...

• Safeguarding Policy - 17. Monitoring and review

  https://www.great-yarmouth.gov.uk/policies/safeguarding/monitoring-and-review

  This policy and its reporting procedures will be reviewed every three years and signed off by the Cabinet.

• Debt Recovery Guidance for council tax, business rates and sundry debts - 10. Breathing Space

  https://www.great-yarmouth.gov.uk/policies/debt-recovery-guidance/breathing-space

  Breathing Space, the Government's new debt respite scheme was introduced 4 May 2021 to give those facing financial difficulties space to receive debt advice, or...

• Universal Credit - What help is available?

  https://www.great-yarmouth.gov.uk/article/2965/What-help-is-available

  When you make your claim for Universal Credit, the Jobcentre will identify if you need help budgeting and make an appropriate referral.

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