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• How do we plan to deliver a stronger voice?

  https://www.great-yarmouth.gov.uk/counciltenants/resident-engagement-strategy/delivery

  An overview of the plans to deliver the resident engagement strategy for council homes.

• Objectives of the Resident Engagement Strategy

  https://www.great-yarmouth.gov.uk/counciltenants/resident-engagement-strategy/objectives

  Resident engagement strategy objectives.

• Vision

  https://www.great-yarmouth.gov.uk/counciltenants/resident-engagement-strategy/vision

  Council housing resident engagement strategy vision.

• What we mean by Resident Engagement

  https://www.great-yarmouth.gov.uk/counciltenants/resident-engagement-strategy/definition

  How the council defines resident engagement within council owned housing.

• Foreword

  https://www.great-yarmouth.gov.uk/counciltenants/resident-engagement-strategy/foreword

  Introduction to the Housing Resident Engagement strategy by Cllr Grant

• Resident Engagement Strategy

  https://www.great-yarmouth.gov.uk/counciltenants/resident-engagement-strategy

  Provides an overview of resident engagement across GYBC Council housing.

• Annual Complaint and Service Improvement Report 2023-24

  https://www.great-yarmouth.gov.uk/annual-complaint-and-service-improvement-report

  This report provides information on the complaints received about the Council's Housing Assets Service which is responsible for the management and maintenance o...

• Tenant Satisfaction Measures Results for 2023/24

  https://www.great-yarmouth.gov.uk/article/12116/Tenant-Satisfaction-Measures-Results-for-2023-24

  Results of the Tenant Satisfaction Measures survey for 2023/24

• Exclusions

  https://www.great-yarmouth.gov.uk/article/11737/Exclusions

  Compliance status and additional notes for Section 2 criteria of the Housing Ombudsman's Complaint Handling Code.

• Report an issue with a property

  https://www.great-yarmouth.gov.uk/report-an-issue-with-a-property

  This form enables you to report an issue with a property, landlord, lettings agent, or tenant.

• Application for a Licence for a House in Multiple Occupation - Guidance notes

  https://www.great-yarmouth.gov.uk/article/11520/Application-for-a-Licence-for-a-House-in-Multiple-Occupation-Guidance-notes

  Before making an application for a licence for a House in Multiple Occupation (HMO), please ensure that you have read this guidance.

• Selective Licensing Scheme

  https://www.great-yarmouth.gov.uk/article/11085/Selective-Licensing-Scheme

  The Selective Licensing scheme ended as of 7 January 2024.

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