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Great Yarmouth Borough Council launches customer feedback survey to help improve services

Great Yarmouth Borough Council has announced an online customer feedback survey to help it better understand residents' needs.

The questionnaire is designed to help the council recognise how residents of the borough access its services and collect some demographic information. The survey asks questions around how people interact with the council, their preferred method of contact and looks to identify areas where service delivery could be improved.

This survey is completely anonymous and should only take a couple of minutes to complete. All  feedback will help the council to shape its service delivery to better meet the needs of everyone in the community.

The survey is online and is open until Sunday, October 8.

Miranda Lee, Head of Customer Services at Great Yarmouth Borough Council, said: "We want to provide effective and accessible services to our residents and visitors to the borough, as well as promote equality and inclusion for all.

"Filling out this short survey will help us in identifying areas where we could improve services for our community and we would really appreciate the feedback."  

People completing the survey will also have the option to enter a prize draw for tickets to see the Hippodromes Spooktacular show in the town this autumn.

Last modified on 04 September 2023

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