Great Yarmouth Community Hub Support

Norfolk County Council have announced the Norfolk Crisis Hardship Service, which is part of the Household Support Fund (HSF). It is for Norfolk residents who are struggling with paying for food and fuel.

If you are eligible, they can provide one award per household per year. You will need to complete an application form and provide a bank statement to verify your situation.    

Before you complete the Norfolk Crisis Support Fund application form you will need:

• National Insurance number
• last month's bank statement - your bank statement must contain your name and address 
• information on any health issues affecting you 
• number of children who live with you 

The Customer Service Centre at Norfolk County Council can support you with completing an online application, if you are unable to do so yourself. You can reach them on 0344 800 8020. 

Visit the Norfolk Crisis Support Fund site or call 0344 800 8020 to find out more.

Norfolk County Council's Client Hardship Service offer support to residents to get back on track with information and guidance on a wide range of issues including money management and budgeting. They can also support you financially with essential household items.

You could be eligible if you fall into any of these groups:

• be 16 years old or over
• live in Norfolk
• be claiming a means tested benefit, for example Universal Credit, Employment Support Allowance, Pension Credit, Tax Credits

Visit the Client Hardship Service website (opens new window) or call 0344 800 8020 to find out more. 

Great Yarmouth Borough Council has limited access to Household Support Fund 7 to offer preventative support for vulnerable residents in the borough.

To receive contact from a Community Hub Case Worker for support and advice, you can ask your existing support workers to make a referral. If you are not currently working with other services, you can call 0808 196 2238 or email earlyhelphub@great-yarmouth.gov.uk.

For crisis support, including food and fuel, please seek assistance from Norfolk Crisis Hardship Service.  

All Norfolk libraries offer free bags of sanitary products for you to pick up with no questions asked. If you are struggling to afford these necessities, please help yourself to a bag which will include 2 packs of sanitary products. Norfolk Libraries are also providing sustainable period products, which can be picked up where stocks allow.

Great Yarmouth Library also offers 'grab and go' bags of toiletries, with toothbrushes for adults and children available on request.

For more information, see the Tricky Period and Toiletries To Go (opens new window) website.

MESH is the Great Yarmouth Community Hub's public-facing community drop-in based in Shrublands Youth and Adult Centre, Gorleston.

Why not pop along to MESH where we can talk about what matters to you and work together on your next steps.

At MESH we can offer advice and guidance on all parts of your everyday life, including accessing health and social care, financial support, community activities and much more.

Location: Magdalen Way, Gorleston-on-Sea, Great Yarmouth, NR31 7BP.

Opening times:

Monday: 9am - 5pm

Tuesday: 9am - 4.30pm

Wednesday: 9am - 4.30pm

Thursday: 9am - 4.30pm

Friday: 9am - 4pm

Saturday and Sunday: Closed.

The Great Yarmouth Community Hub offers support to residents who have homes in need of decluttering. Decluttering can be necessary due to hoarding, or its impact on residents' health, safety and mental wellbeing.

Support we can offer includes:

• organising skips to help you declutter
• offering support through the process

All hoarding and decluttering cases are only brought to us through our professional partners, including your GP surgery and Adult Social Care. If you are worried about the impact of hoarding and decluttering on your life, speak to a medical professional.

Housing Adaptations support people in Great Yarmouth with a disability, long-term illness, visual impairment or mobility problems to live safely and independently at home. 

Please use this form if you believe you would benefit from an adaptation to your home. You will be eligible for a triage call if you live in Great Yarmouth, regardless of whether you own your own home or not.

• if you own your home or are a private tenant, you may be eligible to apply for a Disabled Facilities Grant
• if you are an eligible council tenant, the Council will fund these works

If you would like to discuss your possible adaptation needs and see if you would be eligible for and adaptation, please complete the Home Adaptations Enquiry form.