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Norfolk Crisis Hardship Service

Norfolk County Council have announced the Norfolk Crisis Hardship Service, which is part of the Household Support Fund (HSF). It is for Norfolk residents who are struggling with paying for food and fuel.

If you are eligible, they can provide one award per household per year. You will need to complete an application form and provide a bank statement to verify your situation.    

Before you complete the Norfolk Crisis Support Fund application form you will need:

  • National Insurance number
  • Last month's bank statement - your bank statement must contain your name and address 
  • Information on any health issues affecting you 
  • Number of children who live with you 

The Customer Service Centre at Norfolk County Council can support you with completing an online application, if you are unable to do so yourself. You can reach them on 0344 800 8020. 

Visit the Norfolk Crisis Support Fund site or call 0344 800 8020 to find out more.

Last modified on 09 May 2025

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