Report a street problem

You can tell us about a problem on your street or in your neighbourhood through either:

• the Love Clean Streets app, available to download free of charge from Google Play for Android (opens new window) or the Apple App Store (opens new window)
• the Love Clean Streets (opens new window) website

Please note: 
Some problems, including those connected with roads and streets (eg potholes and pavements) and drains or drainage, should be reported to other authorities or agencies. See our I need to report a fault page for further information.

Before reporting a vehicle as abandoned, please check if a vehicle is taxed and has a current MOT certificate (opens new window) - you will need the registration number of the vehicle to use this facility. If a vehicle is in good condition with a valid MOT and vehicle tax, it will not be considered as abandoned and will not be investigated.

If you discover from this online check that a vehicle is not taxed, GOV.UK gives information on how to report an untaxed vehicle (opens new window) anonymously to the DVLA.

A vehicle may be considered abandoned if:

• It is in poor condition
• It has been vandalised (eg broken windows, slashed/flat tyres or is burnt out)
• It is hazardous
• It has been left in a dangerous position
• It has not been moved for a long time
• It does not appear to have an owner

If the vehicle meets some of the above criteria, and you have checked, where possible, its tax and MOT status, complete our Report an abandoned vehicle form.

You can inform us of a fly-tipping issue via our section on street problems.

If you see an abandoned shopping trolley you should contact the relevant supermarket, or us by telephone on 01493 801750 if it is unidentifiable.

You can also use that number if you see syringes in a public place.

You can report on graffiti or fly posting via our street problem section, or contact us at 01493 846478, if you see graffiti on council property.

If you see offensive graffiti on private land, you should tell the landowner. Landowners can contact us for advice.

If you are aware of the offenders responsible you can report persistent dog fouling via our street problem section, or contact us at 01493 846478.

We may issue you with an £80 fixed penalty if you do not clear up your dog's waste, or you may be prosecuted in court. Dog waste bags are available from most pet shops and vets.

We do not have an in-house dog warden service nor do we have a reception centre where the public can take a dog.

Animal Warden Services provides the provision for stray dogs for Great Yarmouth Borough Council and you can contact the contractor direct on 01493 800697 or you can contact us on 01493 846478, or if outside of office hours see our Emergency out of hours service section.

 Any stray must be secured - either tied up or confined to a garden where it cannot escape - for our contractor to collect it. If this is not done, the contractor will not attend.