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• Anti-social behaviour toolkit - Unpleasant smells (including drugs)

  https://www.great-yarmouth.gov.uk/article/8207/Unpleasant-smells-including-drugs

  Information about unpleasant smells in Council-owned communal areas.

• Your tenancy agreement - What are my responsibilities as a tenant?

  https://www.great-yarmouth.gov.uk/article/8212/What-are-my-responsibilities-as-a-tenant

  Find out what your responsibilities are and what the Council's responsibilities are as your landlord.

• Apply for an immigration inspection - Will you send the report to the immigration authorities?

  https://www.great-yarmouth.gov.uk/article/2914/Will-you-send-the-report-to-the-immigration-authorities

  Information on procedure following an immigration inspection - Great Yarmouth Borough Council

• Business rates - Can I view my business rates account online?

  https://www.great-yarmouth.gov.uk/article/4014/Can-I-view-my-business-rates-account-online

  Log in to OPENPortal to access your business rates account with the Council.

• Contacting us

  https://www.great-yarmouth.gov.uk/tenant-handbook/contacting-us

  How to contact the council housing service and other useful contacts.

• Tenant Handbook

  https://www.great-yarmouth.gov.uk/tenant-handbook

  Tenant handbook for council tenants providing information and guidance on the services provided to tenants.

• Void management policy and void standard

  https://www.great-yarmouth.gov.uk/policies/void-management

  Outlines the Council's approach to managing void properties and the standard of works in social housing.

• Equality action plan

  https://www.great-yarmouth.gov.uk/policies/equality-action-plan

  Outlines the Council's four equality priorities with desired outcomes, timescales and current status.

• Fees and charges policy

  https://www.great-yarmouth.gov.uk/policies/fees-and-charges

  Outlines the way in which the Council's charging structures are informed and implemented.

• Dealing with abusive, persistent or vexatious complaints and complainants policy

  https://www.great-yarmouth.gov.uk/policies/dealing-with-abusive-persistent-or-vexatious-complaints-and-complainants

  Sets out a standard set of conditions and a framework for complaint handling within the Council.

• Housing repairs policy - Planned maintenance

  https://www.great-yarmouth.gov.uk/policies/housing-repairs/planned-maintenance

  Housing repairs policy statement on planned works and investment in council homes.

• Waste collection policy - Ownership of bins

  https://www.great-yarmouth.gov.uk/policies/waste-collection/ownership

  Wheeled bins remain the property of the Borough Council, except for garden waste bins.

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