Housing benefit overpayments
In some circumstances we can reduce the amount you have been overpaid if you tell us about your correct circumstances during the period of the overpayment. If we do this it is called underlying entitlement.
If you have an underlying entitlement, which means you could have received some benefit but not all that we paid, we can use this to reduce the overpayment.
If you have already paid the overpayment back to us, we will pay you the Housing Benefit that we now owe you.