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Be at Home - health and social care referrals

Be At Home services are designed to help keep local people living safely in their own homes.

The services aim to:

  • help facilitate early discharge from hospital
  • prevent falls
  • prevent hospital admission through undertaking fast track home adaptations and/or providing a temporary Be at Home alarm and key safe

Both services were developed by Great Yarmouth Borough Council, in partnership with the NHS Great Yarmouth and Waveney Clinical Commissioning Group and Norfolk County Council. Suffolk County Council and East Suffolk Council have now joined the partnership, enabling the projects to run until at least March 2024. 

Be at Home adaptations

This project aims to undertake fast track adaptations to those vulnerable people who are most at risk of falls, imminent hospital admission or readmission.

The types of works undertaken include installation of:

  • grab rails and banisters
  • half steps
  • shallow steps and level access doors

Be at Home alarms

This is a complimentary short-term package aimed to assist in early hospital discharge or to prevent admission to hospital. The pack consists of a Be at Home alarm and a key safe. This helps to boost patient confidence when returning from hospital or following a fall or illness. 

Access to both of these services is via a Be at Home electronic referral form (opens new window) from health and social care professionals only.  

The services are only available to permanent residents in the borough of Great Yarmouth and the Waveney area. There must be a clear understanding of how the recommended work helps facilitate early hospital discharge, falls prevention, reduce admissions and/or re-admissions.

If you have any queries about the schemes, or to request password access to the referral system, please contact the project officer Sue Atkins on 01493 846673 or the project administrator Kerri Drew on 01493 846670 or by email to

Last modified on 13 September 2023

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