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Estate and garden maintenance

What do caretakers do?

We have a team of Estate Caretakers who keep the communal areas and grounds of the estates clean and tidy. Their responsibilities include:

  • cleaning communal areas in and around flats and maisonettes
  • checking and dealing with any issues that affect the environment of estates, such as rubbish and recycling
  • carrying out site inspections
  • removing rubbish and health hazards such as syringes, as quickly as possible
  • arranging the removal of graffiti: if graffiti is racist, it will be removed within 24 hours of being reported
  • reporting unauthorised, badly parked, abandoned or untaxed vehicles
  • reporting communal repairs and following up until completion
  • working with the Tenancy Services team and residents to reduce and tackle anti-social behaviour
  • developing the service to make sure we're meeting the needs of all our tenants - we welcome views and suggestions on how we can improve
  • testing communal lighting (block communal lighting and where applicable emergency lighting) and fire alarms
Last modified on 02 March 2022

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