Estate and garden maintenance

We have a team of Estate Caretakers who keep the communal areas and grounds of the estates clean and tidy. Their responsibilities include:

• cleaning communal areas in and around flats and maisonettes
• checking and dealing with any issues that affect the environment of estates, such as rubbish and recycling
• carrying out site inspections
• removing rubbish and health hazards such as syringes, as quickly as possible
• arranging the removal of graffiti: if graffiti is racist, it will be removed within 24 hours of being reported
• reporting unauthorised, badly parked, abandoned or untaxed vehicles
• reporting communal repairs and following up until completion
• working with the Tenancy Services team and residents to reduce and tackle anti-social behaviour
• developing the service to make sure we're meeting the needs of all our tenants - we welcome views and suggestions on how we can improve
• testing communal lighting (block communal lighting and where applicable emergency lighting) and fire alarms