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• E-scooter trial declared a 'wheel' success as list of registered users grows to nearly ten thousand

  https://www.great-yarmouth.gov.uk/article/7896/E-scooter-trial-declared-a-wheel-success-as-list-of-registered-users-grows-to-nearly-ten-thousand

  Since its launch in April, Great Yarmouth Borough Council's e-scooter trial has grown so much in popularity as a greener alternative way to travel within the bo...

• Council announces return of Christmas memorial service at Gorleston Crematorium

  https://www.great-yarmouth.gov.uk/article/7893/Council-announces-return-of-Christmas-memorial-service-at-Gorleston-Crematorium

  Residents are invited to attend a Christmas memorial service at the Crematorium Chapel in Gorleston to remember loved ones who have sadly passed away over the y...

• Resident Advantage Card - How do I withdraw my consent?

  https://www.great-yarmouth.gov.uk/article/7892/How-do-I-withdraw-my-consent

  When you sign up for a Resident Advantage Card you are granting us consent to process your personal information in relation to the scheme.  You can withdraw you...

• Council invites residents to communicate with future locals via Marina Centre time capsule

  https://www.great-yarmouth.gov.uk/article/7884/Council-invites-residents-to-communicate-with-future-locals-via-Marina-Centre-time-capsule

  Great Yarmouth Borough Council is inviting members of the community to share their ideas on what they think should be included in a time capsule to be buried un...

• Privacy Notice: Cooling towers

  https://www.great-yarmouth.gov.uk/article/7881/Privacy-Notice-Cooling-towers

  Great Yarmouth Borough Council (the Council), Town Hall, Hall Plain, Great Yarmouth, Norfolk, NR30 2QF, 01493 856100, is the data controller for the purposes of...

• Privacy Notice: Garden waste collection

  https://www.great-yarmouth.gov.uk/privacy/garden-waste-collection

  Great Yarmouth Borough Council (the Council), Town Hall, Hall Plain, Great Yarmouth, Norfolk, NR30 2QF, 01493 856100, is the data controller for the purposes of...

• Customer service charter - Useful contacts

  https://www.great-yarmouth.gov.uk/article/8225/Useful-contacts

  Please see our  page.

• Customer service charter - Freedom of information requests

  https://www.great-yarmouth.gov.uk/article/8224/Freedom-of-information-requests

  We will supply information requested in freedom of information requests within 20 working days, except in exceptional circumstances. In such circumstances, we w...

• Customer service charter - Complaints

  https://www.great-yarmouth.gov.uk/article/8223/Complaints

  We will reply to all complaints within ten working days - if we need longer, we will tell you why. We will also let you know who is dealing with your complaint ...

• Customer service charter - How you can help us

  https://www.great-yarmouth.gov.uk/article/8222/How-you-can-help-us

  To help us deliver the best service we can, we ask you to treat us as you would expect to be treated yourself. Be courteous and respectful to our staff. Provide...

• Customer service charter - Social media

  https://www.great-yarmouth.gov.uk/article/8221/Social-media

  We will respond to Customer Service enquiries within five working days. We will respond to comments and public posts as soon as possible where appropriate.

• Customer service charter - Contacting us in person

  https://www.great-yarmouth.gov.uk/article/8220/Contacting-us-in-person

  We will greet our customers in our reception areas within 10 minutes of arrival. Waiting areas will be comfortable and tidy. All our staff members will wear an ...

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