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Thousands of Great Yarmouth households to receive energy rebates next week

More than 20,000 households across the borough of Great Yarmouth will receive their £150 energy rebate payments next week.

£150 in cash

Great Yarmouth Borough Council is making the payments to eligible council tax payers who use direct debit to settle their bills, as part of the Government's scheme to offer help with rising energy costs.

People living in properties rated in Council Tax bands A-D are eligible for the one-off payment.

Those who pay their council tax by direct debit and make their first payment in April will get the money automatically in the first week of May without needing to do anything, as the Council already holds their bank details.

Council tax payers who pay by direct debit but with a first instalment later than an April date should receive their payment within a month of that first direct debit payment.

As part of fraud checks, a small number of payments can't be made where bank account details don't match the name of the council tax payer. If this is the case, the council will automatically contact residents to confirm payment details over the next few weeks - there is no need to contact the council.

For people who don't pay by direct debit, the council will need to collect bank account details to be able to make the payment. These residents should watch out for a letter from the Council later in May. The arrangements will be widely publicised, including on the Council's website. The Council will not phone or text asking for bank details, and residents are advised to be on their guard for potential scams if they receive an unexpected call asking for personal details.

Great Yarmouth Borough Council leader Carl Smith said: "We know people are keen to receive the £150 energy payment and we have been working hard to update our software systems to make this new payment as quickly as possible.

"Direct debit payers represent more than 60% of eligible households, and we know that receiving this £150 payment will make a big difference to many residents.

"For other residents we will in touch within the next few weeks to arrange payments. Residents should be very careful about giving out bank details, and never respond to unexpected phone calls or texts asking for bank details."

Unlike the £200 energy rebate being paid via electricity and gas bills in the autumn, this is a one-off payment that does not need to be repaid and won't affect future bills.

Eligible households that receive council tax discounts such as the single person's discount or other council tax support will still get the full £150 payment.

Around 2500 will receive an extra £15 because of their circumstances, such as being in receipt of council tax support or council tax disabled reduction. This top-up payment is part of the council's discretionary scheme which will be fully launched by the end of May.

Residents living in a higher band property are not eligible for the automatic payment, but may still be eligible for help through a discretionary fund being made available by the Government. The details of who will be able to receive this are being worked out and will be published soon.

Last modified on 21 June 2023

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