Privacy Notice: housing income collection of rent and former tenant arrears

About us: Great Yarmouth Borough Council (the Council), Town Hall, Hall Plain, Great Yarmouth, Norfolk, NR30 2QF, 01493 856100, is the data controller for the purposes of the Data Protection Act 2018 (DPA) and the General Data Protection Regulations 2016/679 (GDPR).

How we use your data: We will use your personal information for the purposes of the administration of Social Housing Rent and Garage accounts. The lawful processing ground for this information is defined under Article 6(1)(b) of the GDPR i.e. the processing is necessary for the Council to perform to perform a task in relation to a contract we have with you.

Data Sharing: Your data will be used for this specific purpose although your details may be shared between Council departments and other agencies where there is lawful authority to do so. However, we will always use or share information for the prevention or detection of crime or the apprehension or prosecution of offenders.

Retention: Your information will be kept strictly confidential. It will be stored in a secure, password-protected database/spreadsheet on the Council's computer system. Your personal information will be deleted six years after the financial year in which the last transaction took place and your account paid in full. We will review dates for keeping personal data in the future and, if necessary, update these privacy notices.

Your rights: You have a number or rights available to you, including the potential right to see copies of all the data held about you, to ask for it to be corrected or deleted, to request the Council to restrict what it does with your data in certain circumstances, to object to what the Council may do with your data, and to data portability. Please note that these rights are not absolute and there are circumstances where they do not apply or the Council may override these rights, however, if this is the case you will be informed of this.

Further information: If you want more information you may contact the Council's Data Protection Officer at gdpr@great-yarmouth.gov.uk or telephone the Council on 01493 846325 and ask to speak to the Data Protection Officer. If you are unhappy with the way your personal information is being handled you can contact the independent Information Commissioner at: https://ico.org.uk/.