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Complaint handling code self-assessment - Complaint handling staff
https://www.great-yarmouth.gov.uk/article/8965/Complaint-handling-staffCompliance status and additional notes for Section 4 criteria of the Housing Ombudsman's Complaint Handling Code.
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Making a complaint
https://www.great-yarmouth.gov.uk/tenant-handbook/making-a-complaintInformation on how to make a complaint when something has gone wrong.
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Social Landlord Service: Housing repairs policy - Cyclical maintenance, servicing and compliance checks
https://www.great-yarmouth.gov.uk/policies/housing-repairs/cyclical-maintenanceHousing repairs policy statement on cyclical maintenance
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Repairs service - How do I make an improvement to my home?
https://www.great-yarmouth.gov.uk/article/7226/How-do-I-make-an-improvement-to-my-homeIn line with your tenancy agreement, you have the right to make alterations and improvements to your home, however you must first get written consent from us.
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Current planning consultations
https://www.great-yarmouth.gov.uk/planning-consultationsCurrent planning and building control consultations for the Great Yarmouth Borough.
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Publication of verification number (15 February 2026)
https://www.great-yarmouth.gov.uk/verification-numberWe are required by law to publish how many signatures of registered voters are required on a petition on whether we should change to a different form of governa...
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FAQs for Selective Licensing
https://www.great-yarmouth.gov.uk/selective-licensing-scheme/frequently-asked-questionsFrequently asked questions regarding the new Selective Licence Scheme
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Self-build and custom housebuilding - Register of self-build and custom housebuilding interest
https://www.great-yarmouth.gov.uk/self-and-custom-buildSelf-build and custom housebuilding register for those wanting to register their interest in a self-build housing project.
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Assets of community value
https://www.great-yarmouth.gov.uk/article/2042/Assets-of-community-valueThe Community Right to Bid gives communities the right to identify a building or other land that they believe to be of importance to their community's social we...
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Safeguarding
https://www.great-yarmouth.gov.uk/safeguardingInformation about safeguarding and protecting people from harm, abuse and neglect.
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Affordable home ownership
https://www.great-yarmouth.gov.uk/affordable-home-ownershipSee what affordable home ownership options are available in the Borough.
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North Quay regeneration : gateway to Great Yarmouth
https://www.great-yarmouth.gov.uk/regeneration/north-quay/introductionNorth Quay is a strategically important site that will become a vibrant new destination, supporting the continued economic growth and prosperity of Great Yarmou...