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• Complaint handling - Introduction

  https://www.great-yarmouth.gov.uk/housing-complaint-handling-code

  The Housing Ombudsman Service published a Complaint Handling Code in July 2020 that set out good practice for all landlords. This was updated in April 2022. It ...

• Right to Buy - Things to consider

  https://www.great-yarmouth.gov.uk/article/6236/Things-to-consider

  When you think about buying your home, you should consider that there are costs and new bills that you will be liable to pay.

• Tenancy policy - 5.7. Use and occupation

  https://www.great-yarmouth.gov.uk/polices/tenancy/use-and-occupation

  In some cases a household will be allowed to stay in a property following the end of the tenancy (and there is no right of succession) or where a joint tenancy ...

• Tenancy policy - 7. Succession

  https://www.great-yarmouth.gov.uk/policies/tenancy/succession

  In all cases, there can only ever be one succession to a secure tenancy. In situations where the original tenancy was a joint tenancy and one of the original te...

• Waste collection policy - Bin provision

  https://www.great-yarmouth.gov.uk/policies/waste-collection/bin-provision

  Information on waste collection services for new developments and capacity.

• Safeguarding policy - 17. Monitoring and review

  https://www.great-yarmouth.gov.uk/policies/safeguarding/monitoring-and-review

  This policy and its reporting procedures will be reviewed every three years and signed off by the Cabinet.

• Advice for private landlords - Smoke alarm and carbon monoxide regulations

  https://www.great-yarmouth.gov.uk/smokealarms

  It is a legal requirement for all private sector landlords to install a smoke alarm on every storey of their rented dwellings, and to ensure these alarms are ch...

• Public Spaces Protection Orders - Public Spaces Protection Order No 3: dog control

  https://www.great-yarmouth.gov.uk/pspo3-dog-control

  PSPO in respect of dog control.

• Venetian Waterways and Boating Lake - How can I get involved in maintaining The Waterways?

  https://www.great-yarmouth.gov.uk/article/5335/How-can-I-get-involved-in-maintaining-The-Waterways

  Discover volunteering opportunities on the Venetian Waterways and Boating Lake restoration project

• How to make your device easier to use

  https://www.great-yarmouth.gov.uk/accessibility-statement/devices

  Information on how you can configure your device to make it easier to use with our websites.

• What to do if you cannot access parts of our websites

  https://www.great-yarmouth.gov.uk/accessibility-statement/inaccessible-content

  How to contact us when you encounter an accessibility issue when using our websites.

• Resident Advantage Card - Introducing the Resident Advantage Card

  https://www.great-yarmouth.gov.uk/residentadvantagecard

  As a resident of the Borough you can get a Resident Advantage Card that entitles you to certain discounts and offers redeemable within the Borough.

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